Philips DCM2020/12 用户手册

20

The aspect ratio of the TV screen cannot be 

changed even though you have set the TV 

display format.

•  The aspect ratio is fixed on the loaded

DVD disc.

•  The aspect ratio may not be changed for 

some TV  systems.

The disc does not play high-definition video.

•  Make sure that the disc contains 

highdefinition video.

•  Make sure that the TV supports 

highdefinition video.

Sound

No audio output from the TV.

•  Ensure that the audio cables are connected 

to the audio input of the TV.

•  Assign the audio input of the TV to the 

corresponding video input. See the TV user 

manual for details.

No sound or poor sound

•  Adjust the volume.

•  Disconnect the headphones. 

•  Check that the speakers are connected 

correctly.

No audio output from the loudspeakers of 

the audio device (stereo system/amplifier/ 

receiver).

•  Ensure that the audio cables are connected 

to the audio input of the audio device.

•  Turn on the audio device to its correct 

audio input source.

Play

No disc detected

•  Insert a disc.

•  Check if the disc is inserted upside down.

•  Wait until the moisture condensation at 

the lens has cleared.

•  Replace or clean the disc.

•  Use a finalized CD or correct format disc.

9 Troubleshooting

Warning

 

•

Never remove the casing of this apparatus. 

To keep the warranty valid, never try to repair 

the system yourself. 

If you encounter problems when using this 

apparatus, check the following points before 

requesting service. If the problem remains 

unsolved, go to the Philips web site 

(www.philips.com/welcome). When you

contact Philips, ensure that the apparatus 

is nearby and the model number and serial 

number are available.
No power

•  Ensure that the AC cord of the apparatus 

is connected properly.

•  Ensure that there is power at the AC 

outlet.

•  As a power-saving feature, the system 

switches off automatically 15 minutes after 

track play reaches the end and no control 

is operated.

Picture

No picture

•  Check the video connection.

•  Turn on the TV to the correct Video-In 

channel.

•  Progressive scan is activated but the TV 

does not support progressive scan.

Black and white or distorted picture

•   The disc does not match the TV color 

system standard (PAL/NTSC).

•  Sometimes a slight picture distortion may 

appear. This is not a malfunction.

•  Clean the disc.

•  A distorted picture may appear during 

progressive scan setup.

EN