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43

TROUbLEShOOTING

Continued

WARNING: If you smell gas

• Shut off gas supply.

• Do not try to light any appliance.

• Do not touch any electrical switch; do not use any phone in your

building.

• Immediately call your gas supplier from a neighbor’s phone. Fol-

low the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the fire department.

POSSIBLE CAUSE

1. Pilot flame may be too low

to sense flame causing igni-

tion module to shut down

2. Improper venting, exces-

sive blockage, or high wind

conditions. Overdrafting of

straight (no offset) vertical

vent systems over 15 feet in

height.

1. Metal expanding while heat-

ing or contracting while

cooling

1. Residues from manufacturing

processes and logs curing

1. Gas leak. See Warning

statement at top of
page

2. Control valve defective

1. Flame impingement on logs

and burner

2. Gas leak. See Warning

statement at top of
page

1. Improper log placement

2. Air holes at burner inlet

blocked

3. Burner flame holes blocked

4. Improper venting or exces-

sive blockage

5. Excessive amounts of em-

bers and pan material

OBSERvED PROBLEM

Frequent outage of main burner

and pilot after complete ignition

sequence.

Fireplace produces a clicking/

ticking noise just after burner

is lit or shut off

Slight smoke or odor during

initial operation

Gas odor even when control

knob is in OFF position

Glass soots

Dark residue on logs or inside

of fireplace

REMEDY

1. Clean and adjust pilot flame for

maximum flame across sensor

rod.

2. Have vent system inspected, includ-

ing the termination cap. Remove

any restriction or obstruction. Add

restrictor plate model VR-58 in

straight vertical systems over 15

feet (if not previously installed)

1. This is common with most fireplac-

es. If noise is excessive, contact

qualified service person

1. Problem will stop after a few hours

of operation

1. Locate and correct all leaks (see

Checking Gas Connections, page

28)

2. Replace gas conrol valve

1. Adjust the log set that the flame

does not excessively impinge on

log surfaces

2. Inspect the opening at the base of

the burner to see that it is NOT

packed with any type of material

1. Properly locate logs (see Install-

ing Logs, Lava Rock, and Glowing

Embers, page 30)

2. Clean out air holes at burner inlets,

Periodically repeat as needed

3. Remove blockage or replace

burner

4. Have the vent system inspected,

including the termination cap. Re-

move any restrictions or blackage

5. Clear excess embers from around

the rear main ports. Use a mini-

mum of one layer of smaller ember

peices to acheive the best glowing

effect over the visible areas