Vinothèque QT 用户手册

Customer Service - 1.800.343.9463

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For  the  period  of  two  years  from  the  date  of  purchase,  if  the  product  is  determined  to  be  defective,  the  

manufacturer will repair or replace the unit, at its option, at no charge.

Once it is determined that the unit is operating incorrectly, the customer service department will issue an RMA 

(Return Merchandise Authorization) number. This number must be included on the package of the returned 

cooling unit.

Remove the cooling unit from the cabinet by unscrewing the mounting screws located on the top and rear of 

the cabinet.

To  obtain  warranty  service  you  must  make  arrangements  to  have  the  unit  shipped  to  the  manufacturer’s 

 facility, freight prepaid. You must contact our Customer Service Department to receive a Return Merchandise 

Authorization number (RMA) and prepaid return tag. Package the cooling unit in a well-equipped box for  

necessary protection. Mark the box with the return address and RMA number.

Items not covered under warranty:

•  Removal and installation of cooling unit into the cabinet 

•  Unauthorized repairs made on the unit 

•  Damage resulting from shipping

•  Inadequate ventilation on the exhaust side of the unit

•  Constricted airflow to and from the unit 

•  Insufficient power source to draw 

•  Internal clogged drain line

For your convenience, Vinothèque Wine Cellars has telephone numbers for frequently asked questions.

To locate the service facility or dealer nearest you, for service assistance and resolution of a service problem, 

or for product information and operation, call

Customer Service at (800) 343-9463.

Vinothèque Wine Cellars 

1738 East Alpine Ave. 

Stockton, CA 95205

www.vinotheque.com

Freight for repairs will be limited to 90 days on the cabinet and one year on cooling units and parts.

Vinothèque is sold exclusively through a nationwide network of distributors. These distributors are trained to 

be your primary resource for all customer service situations. Through the sales process, they have developed a 

thorough understanding of the environment the unit has been designed to operate within. They are the best 

suited to address your individual needs and customized situation.