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4  Warranty and Support 
The hardware warranty below applies to components purchased as accessories. If 
your component was factory installed as part of an HP NetServer model, refer to 
the warranty statement provided with your system documentation. 
Hardware Accessories Limited Warranty 
Hewlett-Packard Hardware Accessories 
An HP NetServer Hardware Accessory is an HP hardware product that is 
specifically designated for use with HP NetServers; is added on or integrated into 
an HP NetServer in order to provide higher performance, capacity, or increased 
capability; and is listed as a product in HP's Corporate Price List. Upon 
installation inside an HP NetServer, the HP NetServer Hardware Accessory carries 
a System-Matching Warranty. This warranty includes a one-year 
Return-to-HP warranty or the remainder of the warranty period for the original HP 
NetServer in which it is installed, whichever is longer. 
This accessory may be serviced through expedited part shipment. In this event, HP 
will prepay shipping charges, duty, and taxes; provide telephone assistance on 
replacement of the component; and pay shipping charges, duty, and taxes for any 
part that HP asks to be returned. 
HP warrants this HP NetServer Hardware Accessory against defects in material 
and workmanship, under normal use, for the period specified in the section titled 
HP NetServer Limited Warranty Coverage. The warranty commences on receipt of 
this product by Customer from HP or Reseller. If HP or Reseller receives notice of 
such defects during the warranty period, HP or Reseller will either, at its option, 
repair or replace products that prove to be defective.  
Should HP or Reseller be unable to repair or replace the hardware accessory 
within a reasonable amount of time, Customer's alternate remedy shall be a refund 
of the purchase price upon return of the hardware accessory product. 
HP products external to the system processor unit, such as external storage 
subsystems, printers, or other peripherals, are covered by the applicable warranty 
for those products.  
The customer may be required to run HP-supplied configuration and diagnostic 
programs before a replacement will be dispatched or an on-site visit is authorized.