Xerox C20 用户手册

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Printer Problems
Chapter 5: Troubleshooting
5-7
Print Quality
Problems
Consult Table 5.2 for corrective actions when the printer 
does not produce the output print quality you expect.
Table 5.2
Print quality problems
Problem
Action
Print is too light. 
• If you are printing on an uneven print surface, change the PAPER TYPE 
setting in the Paper Menu. See PAPER TYPE in Chapter 1 of the System 
Administrator Guide
 for more information.
• Verify that the correct print material is being used.
• Make sure the Print Quality setting in the Color Menu is set to Presentation
or 1200 Image Quality. See Print Quality in Chapter 1 of the System 
Administrator Guide
 for more information.
Entire page is white.
• Make sure the tape is removed from the printhead. See 
Chapter 4: Maintaining the Printer for more information.
• Check the print cartridges to be sure they are correctly installed. See 
Chapter 4: Maintaining the Printer for more information. 
• Check to see if the print cartridge ink is low or empty. 
Characters have jagged 
or uneven edges.
• Change the Print Quality setting in the Color Menu to Presentation, or 1200 
Image Quality. See Print Quality in Chapter 1 of the System Administrator 
Guide
 for more information.
• If you are using downloaded fonts, verify that the fonts are supported by the 
printer, the host computer, and the software application.
• Make sure the print cartridges are properly aligned. See “To Align the 
Table 5-2 Page 1 of 3