Xerox 180 EPS 用户手册
Operator Guide
5- 3
Troubleshooting
data/ui.mn.config file do not exist, set the
XAPPLRESDIR environment variable by entering the
following:
XAPPLRESDIR environment variable by entering the
following:
setenv XAPPLRESDIR/opt/XRXnps/XRXservui/
data/locale/<locale>resources
NOTE:**<locale> is the locale of your server:
–
en_US for U.S. English
–
fr for French
–
es for Spanish
–
de for German
–
it for Italian
–
ja for Japanese
–
po for Portuguese
–
ne for Dutch
Troubleshooting print quality problems
A print quality problem means that the job was submitted
successfully, but does not print correctly.
successfully, but does not print correctly.
NOTE: If the Image Quality parameters are changed, you must
restart or reboot the DocuSP software in order for the changes to
take affect.
restart or reboot the DocuSP software in order for the changes to
take affect.
NOTE: The image quality default settings are optimized for the
printer. If changes have been made, you can restore the factory
installed defaults by selecting [Defaults].
printer. If changes have been made, you can restore the factory
installed defaults by selecting [Defaults].
Selecting [Reset] sets the image quality parameters to the most
recently applied setting.
recently applied setting.
Resolving print quality problems on a PostScript job
To isolate and resolve a print quality problem on a PostScript job,
perform the following:
perform the following:
•
Determine if an error page has been printed.
NOTE: If error pages are not enabled, you can enable error
pages and resubmit the job, or obtain the information from the
/opt/XRXnps/log/errorLogs directory. This directory contains
error.##.log files, where ## corresponds with the Job ID
number. Note the Job ID number from the printer queue and
read the corresponding error log.
pages and resubmit the job, or obtain the information from the
/opt/XRXnps/log/errorLogs directory. This directory contains
error.##.log files, where ## corresponds with the Job ID
number. Note the Job ID number from the printer queue and
read the corresponding error log.
•
Submit the job to a draft PostScript printer, if one is available,
to determine if the master is valid.
to determine if the master is valid.
•
Ensure that jobs are being sent to the correct queue.