DELL D600 用户手册

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页码 121
  
 
 Getting Help  
Dell™ Latitude™ D600 Systems User's Guide
 
  
 
  
  
  
  
  
 
 
Technical Assistance  
If you need help with a technical problem, Dell is ready to assist you. 
 
 
 
 
1.
Complete the procedures in "
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2.
Run the 
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3.
 and fill it out.  
 
 
  
4.
Use Dell's extensive suite of online services available at Dell Support (support.dell.com) for help with installation and troubleshooting procedures.  
 
 
  
5.
If the preceding steps have not resolved the problem, contact Dell.  
 
NOTE: 
Call technical support from a telephone near or at the computer so that technical support can assist you with any necessary procedures. 
NOTE: 
Dell's Express Service Code system may not be available in all countries. 
When prompted by Dell's automated telephone system, enter your Express Service Code to route the call directly to the proper support personnel. If 
you do not have an Express Service Code, open the Dell Accessories folder, double-click the Express Service Code icon, and follow the directions. 
." 
NOTE: 
Some of the following services are not always available in all locations outside the continental U.S. Call your local Dell representative for information on 
availability. 
 
 
Online Services 
You can access Dell Support at support.dell.com. Select your region on the WELCOME TO DELL SUPPORT page, and fill in the requested details to access 
help tools and information.  
You can contact Dell electronically using the following addresses: 
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World Wide Web 
 
www.dell.com/  
www.dell.com/ap/ (Asian/Pacific countries only) 
www.dell.com/jp (Japan only) 
www.euro.dell.com (Europe only) 
www.dell.com/la/ (Latin American countries) 
www.dell.ca (Canada only) 
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Anonymous file transfer protocol (FTP) 
 
ftp.dell.com/ 
Log in as user: anonymous, and use your e-mail address as your password. 
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Electronic Support Service 
 
mobile_support@us.dell.com 
support@us.dell.com  
 
CAUTION: 
If you need to remove the computer covers, first disconnect the computer power and modem cables from all electrical outlets.