Xerox 5225A 用户手册
Network-related Problems
377
- When there is no notification of the completion of the job
UNIX
This section explains the troubleshooting procedures while using a UNIX environment.
Troubleshooting
The possible causes, confirmation methods, and actions are as follows.
When printing fails
Cause
Confirmation Method
Action
When sending the print job
from the client, the NOTIFY
option is not specified.
from the client, the NOTIFY
option is not specified.
When sending the print job,
check whether the NOTIFY
option has been specified.
check whether the NOTIFY
option has been specified.
When sending the print job,
specify the NOTIFY option.
specify the NOTIFY option.
NetWareCASTOFF has been
executed on the client.
executed on the client.
–
Execute NetWareCASTON
on the client.
on the client.
Cause
Confirmation Method
Action
The IP address is not correct. Check whether the IP
address of the machine is
correct.
correct.
Specify the correct IP
address for the machine.
address for the machine.
A network error occurs on the
network between the client
and the machine.
network between the client
and the machine.
Use the PING command to
check the communication
status.
check the communication
status.
Check the error.
The printer entry setting is
not correctly defined on the
client.
not correctly defined on the
client.
Check the printer entry
setting on the client. Check
the /etc/printcap file of the
client or use the lpstat
command to troubleshoot.
setting on the client. Check
the /etc/printcap file of the
client or use the lpstat
command to troubleshoot.
Define the correct printer
entry setting.
entry setting.
The system is in offline.
Check if the online lamp is
off.
off.
Exit the pause or the
machine setting mode, and
then check if the online lamp
comes on.
machine setting mode, and
then check if the online lamp
comes on.
The print data size sent in
one print command exceeds
the buffer memory size (in
spool mode).
one print command exceeds
the buffer memory size (in
spool mode).
Check the upper limit of the
receiving data size, and then
compare it with the size of
print data to be sent as one
job.
receiving data size, and then
compare it with the size of
print data to be sent as one
job.
When the print data size
exceeds the maximum
receiving data size in one file,
divide the file into files
smaller than the maximum,
and then re-send the print
request.
exceeds the maximum
receiving data size in one file,
divide the file into files
smaller than the maximum,
and then re-send the print
request.
When the print data size
exceeds the maximum
receiving data size in multiple
files, reduce the number of
files to be printed at one time.
exceeds the maximum
receiving data size in multiple
files, reduce the number of
files to be printed at one time.
A fault occurred during print
processing.
processing.
Check the LPD error
message displayed on the
control panel.
message displayed on the
control panel.
Switch the machine off and
on.
on.