Samsung SDS-P5102/P5122 用户手册

 

appendix

appendix

troubLeShootIng

Symptom

Countermeasures

The system does not turn on and the indicator on the 

front panel does not work at all.

 yCheck if the power supply system is properly connected.

 yCheck the system for the input voltage from the power source.

 yIf the problem persists even after you have taken the above actions, 

check the power supplier and replace it with a new one if neccessary.

Some channels display just a black screen even if 

they receive video sources.

 yCheck if the camera connected to the system properly displays the 

image. Sometimes, this problem may occur on a camera that is not 

properly connected to the video source.

 yCheck if the camera is properly supplied with power.

 ySometimes, this problem may occur on a channel with weak video 

signal from a video distributor that is connected to multiple systems. In 

this case, input the video source of the camera directly into the DVR. 

This may find the cause and solve the problem.

If I press the [REC] button, the REC indicator does 

not flash, nor the player start recording.

 yCheck if there is a free space on the HDD for the recording.

 yCheck if the record mode is set to ON in the record mode setting.

The screen displays the logo image repeatedly.

 yThis may occur from a problem with the main board, or the related 

software is corrupt. 

Contact the nearest service center for more information.

The Channel button does not work on the Live 

screen.

 yThe Channel button does not work if the current screen is in the event 

monitoring mode. 

In the event monitoring screen, press the [ALARM] button to exit the 

screen and select a channel.

The cursor will not move to the Start button when I 

start the calendar search.

 yCheck if the channel and the date that you want to play are marked 

with the V symbol. 

Both channel and date should be checked before you can start playing 

with the Start button.

When the alarm sounds, I press the [ALARM] button 

to release the alarm but it does not work. The alarm 

persists and I could not set it off in any way.

 yPress the [MENU] button to release the alarm in the following way:

1) To release the event monitoring mode : Monitoring Mode – set the 

duration of the event monitoring to Off.

2) To release the alarm sound : Event Record Mode - Alarm (Motion 

Detection/Video Loss/Tampering Detection) – deactivate the alarm 

sound.

3) To release the event : Event Record Mode - Alarm (Motion Detection/

Video Loss/Tampering Detection) – set the mode to Off.

No response is made even if I press the [PTZ] button 

on the Live screen.

 yMenu  Camera  Check if the current protocols and other settings 

in the PTZ device are properly configured according to the PTZ camera.

I've found that the DVR does not recognize as many 

disks as installed when I have connected multiple 

external HDDs to the DVR.

 yIt takes time for the DVR to recognize multiple external HDDs. Try again 

in a moment and if the problem (of failure to recognize as many HDDs 

as connected) persists, it may occur due to a mechanical error of the 

HDD installed. Try again with a different HDD.