DISH Network Duo 322 用户手册

When you are using the 

Program Guide or 

Browse Banner, some 

channels are missing.

You may have applied a Favorite 

List other than the list named All 

Chan. 

You may have set up the Program 

Guide so that when the receiver is 

locked, the Guide hides adult 

channels.

You can change the applied Favorite List while using the Program 

Guide, by pressing the remote control Guide button. You can 

choose another custom Favorite List, the All Chan list, which 

includes all the channels, or the All Sub list, which includes all 

subscribed channels. Unlock the receiver for the Program Guide 

to display adult channels.

You set a lock (for 

example, a lock on 

programs by ratings), but 

the lock does not take 

effect.

You may not have locked the 

receiver.

You must lock the receiver to apply any lock that you have set.

You forgot the password, 

so that you are unable to 

unlock the receiver.

You may not have written down the 

password, to keep it in a safe place.

Call the Customer Service Center. You must provide the following 

information: (1) your name; (2) your address; (3) your telephone 

number;

(4) the receiver serial identification number; and (5) your Personal 

Identification Number (PIN), if you use one.
The CSC will send an Unlock code, targeting your receiver.

You enter a desired 

channel number. The 

channel changes, but the 

new channel is not exactly 

the channel you entered.

You are scanning up or 

down through the 

channels, and the receiver 

is skipping channels that 

you know you have 

bought.

You may have made a mistake 

entering the channel number, or the 

channel number you entered may be 

invalid.

If so, the channel displayed is the 

closest possible to the channel you 

entered.

If you entered the number for a 

channel that you have not bought, 

the receiver will change to the 

channel and allow you to buy the 

channel or display a message.

If a Favorite List other than All 

Chan is applied, the receiver will 

skip channels that are not on the 

applied list.

If you have set up the Program 

Guide to hide adult channels and 

the receiver is locked, the receiver 

will skip such channels.

Carefully retry entering the channel number you want.

Press the remote control Recall button to return to the previous 

channel number. Select All Chan as the active Favorite List. 

Unlock the receiver so that it does not skip adult channels.

If you want to buy a channel, call the Customer Service Center.

You press the remote 

Guide button while the 

Program Guide is 

displayed. You find that 

you can apply only the All 

Chan list or the All Sub 

list.

If you have not added channels to 

any custom Favorite List, you will 

be able to apply only the All Chan 

list or the All Sub list.

You must add channels to a custom Favorite List before you can 

apply it.