DISH Network Solo 351 用户指南

When you run Check Switch, you see 

"Twin" identified as the Device/LNBF but 

you only have signal confirmed from one 

satellite.

• The DISH Pro Twin LNBF is connected 

but the dish may not be pointed to 

receive signal from both 110 and 119 

satellites.

• If the check switch summary screen 

shows "119 W" on Dish Input 2, you 

need to point you dish 9 degrees to the 

east and repeak your dish. Rerun check 

switch.

•  If the check switch summary screen 

shows "110 W" on Dish Input 1, you 

need to point you dish 9 degrees to the 

west and repeak your dish. Rerun check 

switch. 

• Make sure skew setting is correct for a 

Dish 500 installation at your zip code. 

Rerun check switch.

When you run Check Switch, you see 

"Twin" identified as a Device or LNBF, but 

only odd transponders are detected.

• Cables may not be rated for 2150 MHz.

• Make sure cable is rated for 2150 MHz 

and all accessory devices are 

compatible. Rerun check switch.

Getting receiver messages that signal is lost 

or being acquired

• Check the weather conditions to see if 

heavy rain or snow could be temporarily 

block the signal.

• Check for any obstructions in way of the 

dish like new growth on trees 

• Wait for weather to clear up and restore 

signal.

• Clear obstructions from the signal path.

* Compatible accessory devices must pass 2150 MHz signals, 22 KHz signals both directions (per DiSEqC 2.0 

specifications), and pass DC power.

You cannot find the remote control.

• N/A

• Use the receiver front panel Control 

Buttons to control the receiver until 

you find the remote. If the remote 

control is permanently lost or too 

damaged to use, call the Service Center 

to order a replacement.

When you press a button on the remote 

control, the receiver does not do what you 

expect.

• The remote control may be missing 

batteries, the batteries may be 

incorrectly placed in the remote, or the 

batteries may be weak or dead.

• You may be using the wrong remote 

control (1 or 2) for the menus (TV1 or 

TV2) you are trying to operate.

• If the batteries are missing or dead, 

insert fresh AAA-size batteries.

If the remote has fresh batteries, check 

whether they are placed according to the 

label diagram. If not, remove them and 

place correctly.

• Make sure you are using Remote 

Control 1 (2) to control TV1 (TV2) 

menus.

When you press the remote control Power 

button to turn the receiver ON, the receiver 

front panel Power light does not light up.

• Other lights are too bright. 

• Remote control not operating properly 

or the batteries are weak or dead.

The receiver power cord not plugged 

into a power outlet, or there may be a 

problem with the power.

• The remote control(s) may not be set to 

the address(es) used by the satellite 

receiver.

• You may be using the wrong remote 

control (1 or 2) for the menus (TV1 or 

TV2) you are trying to operate.

• Try other remote control buttons to see 

if the receiver is responding.

• Replace the remote batteries with fresh 

ones.

• Check that the receiver power cord is 

not damaged, and that the plug is 

inserted correctly into the outlet.

• Make sure the remote control(s) are set 

to the same address(es) used by the 

satellite receiver. See page 32 for 

information on changing the remote 

control address.

• Make sure you are using Remote 

Control 1 (2) to control TV1 (TV2) 

menus.