ZyXEL Communications nsa325 用户手册

Chapter 20 Troubleshooting

Media Server User’s Guide

Google Drive stopped syncing.

Make sure the NSA is connected to the Internet. See 

 for details about 

testing network connections.

Check if you have exceeded the Google Drive account’s storage quota. You may need to:

• Delete unneeded files.
• Empty the Google Drive trash bin. Note, this permanently deletes everything in the bin, even if 

Google moved it there without telling you (because you moved a file out of the local sync folder 
for example). 

• Upgrade the account’s capacity

Click Maintenance > Log to check the NSA’s log messages. If a log message says you have 
exceeded your storage quota on the NSA:

• Delete unneeded files. 
• Clean out the recycle bin (see 

).

• Increase the user’s quota on the volume containing the local sync folder (see 

).

Check for any logs about removal of the user account. When you remove a user’s NSA account, the 
NSA also removes the link to the user’s Google account. However the NSA keeps the data in the 
local sync folder. Reconfigure a user account and link it to the Google account to let the user use 
Google Drive again.