Motorola XU1100 用户手册

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IV.  What We Will Do to Correct Warranty Problems
At no charge to you, we have the option to repair or replace the Products or software 
that do not conform to the warranty, or to refund the Products’ purchase price. We 
may use functionally equivalent reconditioned/refurbished/pre-owned or new 
Products or parts. No software updates are provided. 
V.  How to Get Warranty Service
Please call:
USA
Canada
Product Services 1-800-331-6456  All Products
1-800-461-4575
Two-Way
1-800-353-2729 TTY 1-888-390-6456 
TTY 1-888-390-6456 (Text 
Telephone) 
(Text Telephone)
You will receive instructions on how to ship the Products to Motorola. You must ship 
the Products to us with freight, duties and insurance prepaid. Along with the Products 
you must include: (a) a copy of your receipt, bill of sale or other comparable proof of 
purchase; (b) a written description of the problem; (c) the name of your service 
provider (if this Product requires subscription service); (d) the name and location of 
the installation facility (if applicable) and, most importantly; (e) your address and 
telephone number. If requested, you must also return all detachable parts such as 
antennas, batteries and chargers. RETAIN YOUR ORIGINAL PROOF OF 
PURCHASE.
We will ship repaired or replacement Products at our expense for the freight and 
insurance, but at your expense for any duties. If additional information is needed, 
please contact us at the telephone number listed above. 
6881038B80.book  Page 34  Wednesday, September 26, 2001  4:16 PM