用户手册目录Table of Contents31. Introduction72. Description10Attendant Console10Selector Console10Functional Areas11Trunk Group Select Area14Call Appearance Area16Call Processing Area18Buttons19Lamps20Feature Area21Feature Buttons21Assigned Hundreds Group Select (HGS) Buttons (Generic 1 Only)24Assigned Feature Buttons24Alphanumeric Display Area30Display Area31Buttons and Lamps (Basic and Enhanced Consoles)37Ringer Volume Control Area (Enhanced Console Only)39Selector Console Area40Using the DXS Buttons43Determining Extension Number Status44Attendant Console Tones44Tones Heard Through Handset or Headset44Tones Generated at Console45Timed Reminder Tone46Emergency Access Tone463. Operating the Console47Activating and Deactivating the Console47Answering Calls47Emergency Calls47Placing Calls48Calls to Inside Extension Numbers48To call an extension number inside the system48Calls to Outside Numbers50Releasing Calls52To call an outside number50Holding Calls52To hold a call on the console52To reenter a single-party call held on the console53Splitting Calls53Extending Calls54To extend an incoming call to an inside extension number55To extend a call from an inside extension to an outside number56To extend an incoming trunk call to an outside number584. Using the Features60Abbreviated Dialing (V2, V3, and Generic 1 Systems)60Attendant Auto-Manual Splitting61Attendant Call Waiting61Attendant Call Waiting61To tell a caller that the extended call is waiting62Attendant Conference62To set up a conference, starting with an established call62Attendant Control of Trunk Group Access63To activate attendant control of trunk group access64To deactivate attendant control of trunk group access64Attendant Direct Trunk Group Selection64Attendant Lockout65Attendant Recall65To answer the recall65Automatic Alternate Routing (V2, V3, and Generic 1 Systems) and Automatic Route Selection65Automatic Circuit Assurance (V2, V3 and Generic 1 Systems)66Busy Verification of Terminals and Trunks (V2, V3, and Generic 1 Systems)66Call Coverage66Coverage Callback68Internal Call68External Call68Consult68To consult with the called party68Call Forwarding All Calls (V2, V3, and Generic 1 Systems)69To Activate Call Forwarding All Calls for a Particular Extension69To deactivate Call Forwarding All Calls for a particular extension70Call Park71To park a call71Code Calling Access72To extend a call using Code Calling Access73Controlled Restrictions74To activate a restriction74To deactivate a restriction75Emergency Access to the Attendant (V3 and Generic 1 Systems)76Facility Busy Indication77To use the Facility Busy Indication feature77Facility Test Call78Individual Attendant Access (V2, V3, and Generic 1 Systems)78To activate Auxilary Work or Make Busy function79To deactivate Auxilary Work or Make Busy function79Integrated Director79To search for an extension number corresponding to a known name81Integrated Services Digital Network (ISDN)--Primary Rate Interface (PRI) (Generic 1)82Calling Party's Number82Calling Party's Name82Called Party's Number82Called Party's Name82Basic ISDN--PRI Call83Redirected ISDN-PRI Call84Inter-PBX Attendant Calls (V2, V3, and Generic 1 Systems)85Attendant Control and DCS Attendant Control of Trunk Group Access85Attendant Console Display85Attendant Recall Call86Attendant Return Call86Call Coverage86Night Service86Special Treatment86Timed Reminder of One-Party Held Call86Leaving Word Calling87To Store a message for a system user after a call extended to the user's terminal returns busy tone or is unanswered87To cancel a message you left for a system user88Loudspeaker Paging Access (V1, V2, V3, and Generic 1 Systems)88To page usign a Page button89To page by dialing an access code89Loudspeaker Paging Access--Deluxe (Generic 1 Only)90To page for a caller91To page for self92Message Retrieval93To retrieve a message for a system user94To connect the user to the person who left the displayed message94To delete a message94Multiple Listed Directory Numbers95Network Access--Private95Network Access--Public95Night Service95To activate night service96To deactivate Night Service96SMDR Account Code Dialing96To assign a call to a specific account in SMDR96Straightforward Outward Completion97Time-of-Day Routing (Generic 1 Only)97Immediate Manual Override Option97To activate Immediate Manual Override97To deactivate Immediate Manual Override98Clocked Manual Override98To activate Clocked Manual Override99Timed Reminder100to answer the timed-reminder call101To manual deactivate Clocked Manual Override100Through Dialing101Trunk Group Busy/Warning Indicators to Attendant101Trunk Identification (V2, V3, and Generic 1 Systems)101Trunk-to-Trunk Transfer102To arrange a Trunk-to-Trunk Transfer1025. Using the DCS Features (V2, V3, and Generic 1 Systems)104DCS Attendant Call Waiting104DSC Attendant Control of Trunk Group Access104DCS Attendant Display104DCS Automatic Circuit Assurance105DCS Busy Verification of Terminals and Trunks105DCS Call Forwarding All Calls105DCS Direct Trunk Group Selection106DCS Trunk Group Busy/Warning Indicators1066. Centralized Attendant Service (CAS) (V3 and Generic 1 Systems)107Description107Tones Associated With CAS CAlls108Display109Operating Procedures110To answer an incoming CAS call110To extend a CAS call to the originating branch110To extend a CAS call to a branch other than the originating branch111To put a CAS call on Remote Hold at the originating branch location112To answer a returning call that was previously extended or put on Remote Hold112CAS Backup Service113To activate CAS Backup Service113To deactivate CAS Backup Service113CAS Night Service Operation114Multi-Appearance Voice Terminal Operations114To answer an incoming CAS call114To extend a CAS call to the originating branch using the Flash button115To extend a CAS call to the originating branch using the Conference or Transfer button115To put a CAS call on Remote Hold115Single-Line Voice Terminal Operations116To answer an incoming CAS call116To extend a CAS call to the originating branch116To put a CAS call on Remote Hold116To arrange a Trunk-to-Trunk Transfer1027. Routine Maintenance117Testing117To test the alphanumeric display and the lamps117Care and Cleaning117Power Failure1188 Using the Console to Troubleshoot the System119Trouble Reporting119Console Alarm Inidicators119Alarm/Alarm Reported (Enhanced) and Alm-Ack (Basic) Lamps119Optional Alarm Lamps120Features Used in Troubleshooting120Automatic Circuit Assurance (ACA)121To activate ACA referrals121To deactivate ACA referrals121Busy Verification of Terminals and Trunks122To busy verify a voice terminal122To busy verify a hunt group122To busy verify a trunk123DCS Busy Verification of Terminals and Remote Trunks124To busy verify a voice terminal in DCS environment124To busy verify a remote trunk in a DCS environment (Simple Verification Method)124To busy verify a remote trunk in a DCS environment )Two Button Push Verification Method)125Trunk Group Busy/Warning Indicators to Attendant126Trunk Identification127To identify a specific trunk being used on a call127Other Maintenance Tips1279. System Summary128List of Dial Codes128System and Console Parameters13110. References134Glossary139Index146文件大小: 898.9 KB页数: 151Language: English打开用户手册