用户手册目录Polycom RMX 1800 Overview15About the Polycom RMX 1800 Administrator’s Guide15Who Should Read This Guide?16Prerequisites16How This Guide is Organized16About the Polycom® RMX 1800 System17Network Services Guidelines18IP Networks18Workstation Requirements18Conference Profiles19Conferencing Mode19AVC Conferencing - Continuous Presence (CP) Conferencing20Video Protocol Support in CP Conferences21AVC Conferencing Parameters22Basic Conferencing Parameters22Supplemental Conferencing Features23Operator Conferences (CP only Conferences)23Default Profile Settings in CP Conferencing Mode24Viewing Profiles26Profile Toolbar26Modifying an Existing Profile27Deleting a Conference Profile27Defining New Profiles27Defining AVC - CP Conferencing Profiles28CP Conferencing Additional Information49Overlay Layouts49Guidelines49Message Overlay for Text Messaging51Guidelines51Chinese Font Types52Site Names Definition53Guidelines53Exporting and Importing Conference Profiles54Guidelines54Exporting Conference Profiles54Exporting All Conference Profiles from an MCU54Exporting Selected Conference Profiles55Importing Conference Profiles56Video Protocols and Resolution Configuration for CP Conferencing59Video Resolutions in AVC-based CP Conferencing59Video Display with CIF, SD and HD Video Connections59H.264 High Profile Support in CP Conferences60Guidelines60CP Conferencing with H.263 4CIF61H.263 4CIF Guidelines61The CP Resolution Decision Matrix61H.264 Base Profile and High Profile Comparison62H.264 Base Profile and High Profile Comparison - Sharpness63H.264 Base Profile and High Profile Comparison - Motion65Default Minimum Threshold Line Rates and Resource Usage Summary67Resolution Configuration for CP Conferences68Accessing the Resolution Configuration Dialog Box68Modifying the Resolution Configuration69Resolution Configuration - Basic69Resolution Configuration Pane70Resolution Configuration - Detailed71Flag Settings73Setting the Maximum CP Resolution for Conferencing73Minimum Frame Rate Threshold for SD Resolution73Additional Video Resolutions73Additional Conferencing Information75Content Sharing75H.239 Protocol75SIP BFCP Content Capabilities76Defining Content Sharing Parameters for a Conference77Content Sharing Parameters in Content Highest Common (Content Video Switching) Mode79Content Settings80Content Protocols81Selecting a Customized Content Rate87Modifying the Threshold Line Rate for HD Resolution Content89Exclusive Content Mode90Guidelines91Stopping a Content Session92Content Broadcast Control92Giving and Cancelling Token Ownership93Managing Noisy Content Connections94Content Display Flags94Forcing Other Content Capabilities95Content Sharing via the Polycom CCS Plug-in for Microsoft Lync Clients95Video Preview95Video Preview Guidelines95Workstation Requirements96Testing your Workstation96Previewing the Participant Video97Auto Scan and Customized Polling in Video Layout98Guidelines98Enabling Auto Scan and Customized Polling99Auto Scan99Customized Polling99Media Encryption101Media Encryption Guidelines101Mixing Encrypted and Non-encrypted Endpoints in one Conference102Direct Connection to the Conference103Connection to the Entry Queue104Moving from the Entry Queue to Conferences or Between Conferences104Recording Link Encryption105Encryption Flag Settings105Enabling Encryption in the Profile106Enabling Encryption at the Participant Level107Monitoring the Encryption Status108Packet Loss Compensation (LPR and DBA)109Packet Loss109Causes of Packet Loss109Effects of Packet Loss on Conferences109Lost Packet Recovery109Lost Packet Recovery Guidelines109Enabling Lost Packet Recovery110Monitoring Lost Packet Recovery110Lecture Mode112Enabling Lecture Mode112Selecting the Conference Lecturer112Enabling the Automatic Switching114Lecture Mode Monitoring114Restricting Content Broadcast to Lecturer116Muting Participants Except the Lecturer117Guidelines117Enabling the Mute Participants Except Lecturer Option118Audio Algorithm Support119Guidelines119SIP Encryption119Mono119Stereo120Monitoring Participant Audio Properties120Permanent Conference122Guidelines122Enabling a Permanent Conference122Cascading Conferences123Video Layout in Cascading conferences123Guidelines124Flags Controlling Cascade Layouts124DTMF Forwarding125Play Tone Upon Cascading Link Connection125Basic Cascading125Basic Cascading using IP Cascaded Link126Dialing Directly to a Conference126Dialing to an Entry Queue126Automatic Identification of the Cascading Link127Suppression of DTMF Forwarding127Star Cascading Topology127Master-Slave Cascading128Monitoring Star Cascaded Conferences135Cascading Conferences - H.239-enabled MIH Topology136MIH Cascading Levels136Cascading Topologies137MIH Cascading Guidelines in CP Licensing137Video Layout in Cascading CP Conferences139Meeting Rooms143Meeting Rooms List143Meeting Room Toolbar & Right-click Menu145Creating a New Meeting Room146Entry Queues, Ad Hoc Conferences and SIP Factories147Entry Queues147Defining a New Entry Queue148Listing Entry Queues151Modifying the EQ Properties151Transit Entry Queue151Setting a Transit Entry Queue151SIP Factories153Creating SIP Factories153Monitoring Registration Status155Ad Hoc Conferencing155Address Book157Viewing the Address Book158Displaying and Hiding the Group Members in the Navigation Pane159Participants List Pane Information159Displaying and Hiding the Address Book160Adding Participants from the Address Book to Conferences160Adding Individual Participants from the Address Book to Conferences160Adding a Group from the Address Book to Conferences161Participant Groups162Managing Groups in the Address Book162Managing the Address Book163Guidelines163Adding a Participant to the Address Book163Adding a New participant to the Address Book Directly164Substituting E.164 Number in Dial String169Adding a Participant from an Ongoing Conference to the Address Book170Modifying Participants in the Address Book171Deleting Participants from the Address Book171Copying or Moving a Participant172Searching the Address Book173Filtering the Address Book173Filtering Address Book Data Using a Predefined Pattern174Filtering Address Book Data Using a Custom Pattern175Clearing the Filter176Obtaining the Display Name from the Address Book177Guidelines177Guidelines177Enabling and Disabling the Obtain Display Name from Address Book Feature177Enabling and Disabling the Obtain Display Name from Address Book Feature177Importing and Exporting Address Books179Exporting an Address Book179Importing an Address Book179Reservations181Guidelines181Resources181Reservations182Using the Reservation Calendar183Toolbar Buttons183Reservations Views184Week View184Day View184Today View184List View185Changing the Calendar View186Scheduling Conferences Using the Reservation Calendar188Creating a New Reservation188Managing Reservations194Guidelines194Viewing and Modifying Reservations194Using the Week and Day views of the Reservations Calendar194Adjusting the Start Times of all Reservations196Deleting Reservations197Searching for Reservations using Quick Search198Operator Assistance & Participant Move199Operator Conferences199Defining the Components Enabling Operator Assistance200Defining a Conference IVR Service with Operator Assistance Options201Defining an Entry Queue IVR Service with Operator Assistance Options203Defining a Conference Profile for an Operator Conference204Starting an Ongoing Operator Conference206Saving an Operator Conference to a Template209Starting an Operator Conference from a Template210Monitoring Operator Conferences and Participants Requiring Assistance211Requesting Help211Participant Alerts List212Audible Alarms212Using Audible Alarms212Moving Participants Between Conferences213Moving Participants Options214Conference Templates217Guidelines217Using Conference Templates218Toolbar Buttons218Creating a New Conference Template220Creating a new Conference Template from Scratch220Saving an Ongoing or AVC-based CP Operator Conference as a Template223Starting an Ongoing Conference From a Template224Starting an Operator Conference from a Template (AVC Conferencing)225Scheduling a Reservation From a Conference Template225Deleting a Conference Template227Exporting and Importing Conference Templates227Exporting Conference Templates228Exporting All Conference Templates from an MCU228Exporting Selected Conference Templates230Importing Conference Templates231Conference and Participant Monitoring233General Monitoring234Conference Level Monitoring234Viewing the Properties of an Ongoing CP Conference234Monitoring Operator Conferences and Participants Requiring Assistance (CP Conferences)244Requesting Help244Request to Speak245Participant Alerts List246Participant Level Monitoring247Displaying Participants Properties247IP Participant Properties247Monitoring SIP BFCP Content258Detecting SIP Endpoint Disconnection259Recording Conferences261Creating Multiple Virtual Recording Rooms on the RSS262Configuring the Collaboration Server to Enable Recording262Defining the Recording Link262Enabling the Recording Features in a Conference IVR Service264Enabling the Recording in the Conference Profile265Recording Link Encryption267Recording Link Encryption Flag Setting267Recording Link Settings267Managing the Recording Process268Recording Link Layout268Using the Collaboration Server Web Client to Manage the Recording Process269Using DTMF Codes to Manage the Recording Process271Users, Connections, and Notes273Users273User Types273Administrator273Administrator Read-only273Operator273Chairperson273Auditor274Machine Account274Listing Users274Adding a New User274Deleting a User275Changing a User’s Password275Disabling a User276Enabling a User277Renaming a User277Machine Account278Guidelines279Monitoring279Active Directory279Connections280Viewing the Connections List280Notes281Using Notes281IVR Services283IVR Services List283IVR Services Toolbar284Adding Languages285Uploading a Message File to the Collaboration Server286Defining a New Conference IVR Service288Defining a New Conference IVR Service288Change to Chairperson300Entry Queue IVR Service301Defining a New Entry Queue IVR Service301Setting a Conference IVR Service or Entry Queue IVR Service as the Default Service305Modifying the Conference or Entry Queue IVR Service Properties307Replacing the Music File308Adding a Music File308Creating Audio Prompts and Video Slides309Recording an Audio Message309Creating a Welcome Video Slide312Default IVR Prompts and Messages313Volume Control of IVR Messages, Roll Call and Music316IP Network Services317IP Network Services317Management Network (Primary)318Default IP Service (Conferencing Service - Media and signaling)318Modifying the Management Network318Modifying the Default IP Network Service323Ethernet Settings334IP Network Monitoring335NAT (Network Address Translation) Traversal339Deployment Architectures339Remote Connection Using the Internet339Business to Business Connections340FW (Firewall) NAT Keep Alive341System Configuration in SBC environments341Polycom RMX 1800 Network Port Usage342LAN Redundancy344Requirements344Media, Signaling and Management Redundancy344Hardware Monitor Indications344Multiple Network Services346Guidelines346Resource Allocation and Capacity347Using Multiple Network Service347Enabling Multiple Network Service347Defining New IP Network Service348Setting a Network Service as Default350Ethernet Settings351Signaling Host IP Address and MCU Prefix in GK Indications351Conference Profile351Hardware Monitor352Signaling Monitor352Conferencing352Defining Dial Out Participants352Reserving Video Resources for a Conference353Monitoring Conferences353Resource Report354Port Gauge Indications354The Call Detail Record (CDR) Utility355The CDR File355CDR File Formats355Multi-Part CDR Files356Guidelines357CDR File Contents357Viewing, Retrieving and Archiving Conference Information358Viewing the Conference Records358Multi-part CDR File display359Refreshing the CDR List360Retrieving and Archiving Conference CDR Records360RMX Manager Application361Installing the RMX Manager361Starting the RMX Manager Application363Connecting to the MCU364RMX Manager Main Screen366MCUs Pane367Conferences Pane368Collaboration Server Management368List Pane369Status Bar369Address Book370Conference Templates370Adding MCUs to the MCUs List370Starting a Conference372Starting a Conference from the Conferences Pane373Starting a Reservation373Starting an Ongoing Conference or Reservation From a Template374Monitoring Conferences375Grouping the Participants by MCU375Start Monitoring/Stop Monitoring376Modifying the MCU Properties376Disconnecting an MCU377Removing an MCU from the MCUs Pane377Changing the RMX Manager Language378Import/Export RMX Manager Configuration378Collaboration Server Administration and Utilities381System and Participant Alerts381System Alerts381Participant Alerts383RMX Time384Guidelines384Altering the clock384Resource Management385Resource Capacity385Resource Usage386AVC Conferencing - Continuous Presence386Forcing Video Resource Allocation to CIF Resolution386Resource Report388Displaying the Resource Report388Port Usage Threshold390Setting the Port Usage Threshold390SIP Dial-in Busy Notification391Port Usage Gauge392System Information393SNMP (Simple Network Management Protocol)395MIBs (Management Information Base)395Traps395Guidelines395MIB Files395Private MIBs395Support for MIB-II Sections396The Alarm-MIB396H.341-MIB (H.341 – H.323)396Standard MIBs396Unified MIB397Traps399Status Trap400RMX MIB entities that do not generate traps.400Defining the SNMP Parameters in the Collaboration Server402Audible Alarms409Using Audible Alarms409Audible Alarm Permissions410Stop Repeating Message410Configuring the Audible Alarms410User Customization410Replacing the Audible Alarm File411Multilingual Setting413Customizing the Multilingual Setting413Banner Display and Customization414Guidelines414Non-Modifiable Banner Text415Sample 1 Banner415Sample 2 Banner415Sample 3 Banner415Sample 4 Banner415Customizing Banners416Banner Display417Login Screen Banner417Main Screen Banner417Software Management417Backup and Restore Guidelines417Using Software Management418Ping Collaboration Server418Guidelines418Using Ping419Notification Settings419Logger Diagnostic Files421Information Collector422Standard Security Mode422Using the Information Collector423Step 1: Creating the Information Collector Compressed File424Step 2: Saving the Compressed File425Step 3: Viewing the Compressed File425Auditor425Auditor Files425Auditor Event History File Storage425Retrieving Auditor Files426Auditor File Viewer427Audit Events429Alerts and Faults429Transactions431ActiveX Bypass432Installing ActiveX432Resetting the Collaboration Server (RMX)434System Configuration Flags437Modifying System Flags437Manually Adding and Deleting System Flags446Manually Adding Flags to the CS_MODULE_PARAMETERS Tab456Deleting a Flag456Auto Layout Configuration457Customizing the Default Auto Layout457Automatic Password Generation Flags459Guidelines459Enabling the Automatic Generation of Passwords460Collaboration Server Hardware Monitoring463Viewing the Status of the Hardware Components463Hardware Monitor Pane Tool bar464Viewing the Properties of RMX 1800 Hardware Components464Resetting the RMX 1800 DSP cards469Temperature Thresholds470Disconnection Causes471IP Disconnection Causes471Active Alarms477CDR Fields - Unformatted File487The Conference Summary Record488Event Records489Standard Event Record Fields489Event Types490Event Specific Fields496Disconnection Cause Values519MGC Manager Events that are not Supported by the Collaboration Server522Ad Hoc Conferencing525Ad Hoc Conferencing525System Settings for Ad Hoc Conferencing526Ad Hoc Settings526Participant Properties Advanced Channel Information527Configuring Direct Connections to the Collaboration Server531Management Network (Primary)531Configuring the Workstation531Connecting to the Management Network533SIP RFC 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