Kodak 8670 Benutzerhandbuch

Troubleshooting

Part No. 6B4389

June 1999

9-7

3.

If you cannot print to the NIC from a client PC that is 
connected to a Windows NTAS file server, verify that you can 
print directly from DOS. If you can print from the file server 
but not from the client, the problem is probably with the 
NetBEUI communications rather than with the TCP/IP link to 
the NIC. Check your file server network setup to make sure 
that you can print from the client to other printers on the 
network.

If you cannot print on a Windows Peer-to-Peer network, check the 
following:

If the print server does not show up in the Network Neighborhood 
on a Windows Peer-to-Peer network, remove the Windows 
network software for netBEUI from the Network Control panel and 
then reinstall it.

— Install the NetBEUI Protocol, the client for Microsoft 

Networks, and the network adapter card driver.

If the print server does not show up under JetAdmin on a 
Windows Peer-to-Peer network, remove the Windows network 
software from the Network Control panel and then reinstalling it 
as follows:

— Install the IPX/SPX-Compatible Protocol, the client for 

Microsoft Networks, and the network adapter card driver.

— Restart the system, and add the HP JetAdmin service.

If you have questions about the printer or the NIC, the retailer 
from whom you purchased the printer may be able to answer 
them. Kodak provides retailers with additional technical 
information.

Contact the Kodak Customer Assistance Center if you: