ATTO Technology 2700C Benutzerhandbuch
25
ATTO Technology Inc. iPBridge Installation and Operation Manual
5 Troubleshooting
If it is clear that a particular component system is at fault in a problem situation, go directly to that
component. If it is not clear, the best approach is to troubleshoot using the inside-out method.
component. If it is not clear, the best approach is to troubleshoot using the inside-out method.
You may check on the status of your iPBridge using
the ExpressNAV interface. Refer to
the ExpressNAV interface. Refer to
on page 21 to see which pages
may contain the information you need. You may also
look for information by using the diagnostic CLI
commands, enumerated in
look for information by using the diagnostic CLI
commands, enumerated in
To start and use the ExpressNAV interface, including
how to access the version information, refer to
how to access the version information, refer to
Inside out method
To troubleshoot using the inside out method, begin with the device(s) connected to the iPBridge first, then work
your way out:
your way out:
• Fibre
devices
• iPBridge
Fibre
ports
• iPBridge internal configuration
• iPBridge Ethernet/IP ports
• LAN/WAN
• Ethernet host adapter or NIC in host
• iSCSI OS driver
• OS
• Application
Check the Host Event Log
Check the event log on the host. Look for the most
recent entries and determine what could be causing a
recent entries and determine what could be causing a
problem, then go to that event and continue
troubleshooting.
troubleshooting.
Check the event and trace logs
Check the iPBridge event log through the Advanced
page of the ExpressNAV interface or through CLI.
Refer to
page of the ExpressNAV interface or through CLI.
Refer to
on page 43. Look for
the most recent entries and determine what could be
causing a problem. Then go to that event and continue
troubleshooting.
causing a problem. Then go to that event and continue
troubleshooting.
Visually inspect LEDs
If a non-fatal power supply problem occurs, or if a
problem is detected before shut down occurs, the
bicolor Ready/Fault LED flashes on the front and
back (connector) sides of the iPBridge 2700R/D and
on the front faceplate of the iPBridge 2700C. The
Fault LED also flashes briefly during start up. Off
means not ready, green on means ready, and yellow
on means faulted.
problem is detected before shut down occurs, the
bicolor Ready/Fault LED flashes on the front and
back (connector) sides of the iPBridge 2700R/D and
on the front faceplate of the iPBridge 2700C. The
Fault LED also flashes briefly during start up. Off
means not ready, green on means ready, and yellow
on means faulted.
Inspect the iPBridge 2700C faceplate and iPBridge
2700R/D back (connector side) LEDs (see
Exhibit 5.0-1):
2700R/D back (connector side) LEDs (see
Exhibit 5.0-1):
• a lighted green LED, embedded in the connector
of the Ethernet management port, indicates a
valid link. Off shows that no link is present.
valid link. Off shows that no link is present.
• a blinking yellow LED, embedded in the
connector of the Ethernet management port,
indicates activity.
indicates activity.