ATTO Technology 2700C Benutzerhandbuch

27

 

ATTO Technology Inc. iPBridge Installation and Operation Manual

Check the following to find problems on attached 
hosts:

•  Operating system version
• Service 

pack 

version

• Host 

adapter 

version

•  Host adapter firmware version

•  Host adapter device driver version
• iSCSI 

driver 

version

If an update is required, perform the update. For an 
updated list of supported iPBridge host platforms and 
host adapters, visit 

.

1

Enter ATTO ExpressNAV.

2

Check the version numbers on the 

page.

3

For a current list of updates, visit 

www.attotech.com

. 

4

Go to the Firmware Update page in ATTO 
ExpressNAV and follow the instructions in 

 on page 23.

If the update does not work, use the FTP method to 
download the firmware update and verify that your 
FTP client is set for binary mode 

Use this procedure to check system components. 

1

Check Fibre Channel device power. Make sure 
the devices are powering up. 

2

Watch the drive lights before, during, and after 
startup. 

3

Check cable integrity. Check the cables for 
solid connections. 

4

If the problem persists, try drives one at a time 
with different cables, adding drives and cables 
until the problem occurs. This helps pinpoint the 
drive or cable causing the problem.

5

Check with the manufacturer of the device(s) 
for further troubleshooting methods.

If Fibre Channel devices appear to be working order, 
move on to the iPBridge Fibre Channel port section.

1

Either through the ATTO ExpressNAV or CLI, 
check the devices on each port. Refer to 

 on page 48.

If no devices appear, re-check cables. If 
garbage information appears, the problem is 
most likely a bad cable. 

2

Check the internal cabling of the device.

3

If all devices appear, invoke the 

FCTargets 

command several times on each port to verify 

that the devices can be seen. If devices appear 
and disappear, then appear again, the problem 
is most likely a cable. For information on the 
FCTargets command, refer to 

page 48.

If all devices appear and remain, move to the iPBridge 
internal configuration section.
When changing any setting on the iPBridge, the 
configuration must be saved by clicking on the Save 
button on the ATTO ExpressNAV interface screen
or using the saveConfiguration CLI command.

Verify that the Fibre Channel devices are mapped 
properly using the ATTO ExpressNAV interface. If 
devices do not appear, power down the iPBridge and 
power back on. Refer to 

 on page 19 and 

11.
When changing any setting on the iPBridge, the 
configuration must be saved by clicking on the Save 
button on the ATTO ExpressNAV interface screen or 
using the saveConfiguration CLI command.

1

Check Ethernet cable integrity. Check the 
cables for solid connections. Cat5 cable can 
cause connection issues with Gigabit Ethernet.