Xerox Xerox® 4110 Copier Ratgeber Für Administratoren

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Xerox 4590/4110 Copier/Printer System Administration Guide
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9. Troubleshooting
E-Mail Features
Troubleshooting
This section describes causes and recommended remedies for 
errors that may occur while using the mail notice service, mail print 
and scanner (mail transmission).
Symptom
Remedy
Cannot receive e-mail (mail print)
Is the e-mail address for the machine configured?
Is the 
Receive E-Mail
 set to 
Enable
?
Are IP addresses for the SMTP server and POP3 server (if POP3 is 
selected for the incoming mail protocol) configured correctly?
Are the POP3 user name and password entered correctly?
Is the 
Domain Filter
 imposed?
Confirm if your own domain is included in the permitted domain using 
CentreWare Internet Services.
Are the SMTP server and/or POP server operating properly?
Check with your network administrator.
Cannot transmit e-mail (mail print 
and scanner (mail transmission))
Is the e-mail address for the machine configured?
Is the 
Mail Notice Service
 set to 
Enable
? (In the case of mail notice.)
Is the 
Send E-Mail
 set to 
Enable
?
Is the IP address for the SMTP server configured correctly?
Are the notification items for transmission set correctly? (In the case of 
mail notice.)
Confirm the settings on the property screen using CentreWare Internet 
Services.
Is the destination address entered correctly?
Is the SMTP server operating properly?
Check with your network administrator.