Samsung SRF836WDRS Benutzerhandbuch
English - 112
PROBLEM
SOLUTION
Frost forms on
the walls of the
freezer.
• Is the air vent blocked? Remove any obstructions so air can circulate freely.
• Allow sufficient space between the stored food for efficient air circulation.
• Is the freezer drawer closed properly?
• Allow sufficient space between the stored food for efficient air circulation.
• Is the freezer drawer closed properly?
If the freezer drawer is not completely closed or is blocked, humidity from outside
may enter and cause severe frost to form.
may enter and cause severe frost to form.
Water dispenser is
not functioning.
• Is the water line connected and the shut-off valve opened?
• Has the water supply line tubing been crushed or kinked?
• Make sure the tubing is free and clear of any obstruction.
• Is the water tank frozen because the fridge temperature is too low?
• Has the water supply line tubing been crushed or kinked?
• Make sure the tubing is free and clear of any obstruction.
• Is the water tank frozen because the fridge temperature is too low?
Try selecting a warmer setting on the Digital display.
• Check if the filter is properly installed. If it is not properly installed, the water dispenser
may not work.
• Is the Child Lock on?
• Check if the filter is properly installed. If it is not properly installed, the water dispenser
• Check if the filter is properly installed. If it is not properly installed, the water dispenser
may not work.
Auto close system
does not work with
the freezer door.
• Is there an imbalance between the right and left parts of the door?
• Open and close the door smoothly 1~2 times. After you do this, the auto close
• Open and close the door smoothly 1~2 times. After you do this, the auto close
system usually works properly again.
• Try opening the door smoothly to avoid unbalancing the right part and the left part of
the door.
Condensation or
water drops forms
on vertical mullion
and surroundings,
etc.
• Condensation or water drops may form if the humidity is too high while the
refrigerator is operating.
• If condensation or water drops appears on vertical mullion and surroundings, etc.,
turn the Energy Saver mode off after removing the condensation. (See the explanation
of the Energy Saver button in “Using the Control Panel” on page
of the Energy Saver button in “Using the Control Panel” on page
86
.)
I hear noise or
calls disconnect
while I am talking
through Kitchen
Phone.
• Check the signal strength on the Wi-Fi Networks screen. Call quality can be degraded
if the refrigerator is too far from your router or modem.
The refrigerator
returns to the
Home screen while
I am connecting
to or watching
Kitchen TV.
• The connection may be terminated forcibly if the network connection is poor. Check
the connection status and signal strength on the Wi-Fi Networks screen.
• Kitchen TV is available only when the TV source is set to Air, Cable, or Component.
Make sure you have set the TV to a valid input source.
• The number of concurrent devices accessible to a single TV has a limit. Refer to the
TV’s user manual.
• Mobile devices have priority over the refrigerator. The refrigerator may not have
access to your router or modem if it is busy processing signals from multiple mobile
devices.
devices.
I cannot connect
to the TV.
• The first time you use Kitchen TV, authentication is required to access the TV. Select
the TV on the refrigerator and follow the on-screen instructions to complete the
authentication procedure.
authentication procedure.
The refrigerator’s
scanning function
cannot find the TV.
• Check the network connection.
• Go to the Network menu of the TV and make sure the TV is set to allow access to
• Go to the Network menu of the TV and make sure the TV is set to allow access to
external devices. If external access is set to Deny, the refrigerator cannot connect to
the TV.
the TV.
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