Alcatel OneTouch L100 - 4G - 100 MBPS Benutzeranleitung

. Q: Which operation systems does the software support?

A: It supports Windows XP, Windows Vista, Windows 7, Windows 8 and Mac OS.

2. Q: I cannot install the driver

A: On some PCs, installation of the modem may take a long time because of the

PC configuration. So please wait and do not cancel the process or you will

have to uninstall and re-install again.

3. Q: What should I do if the main interface continues to display “Searching

device”<”Initializing”>?

A: Please remove the modem and reinsert it.

4. Q: What should I do if the SIM/USUM card is unplugged during the application?

A: Please disconnect the modem first, and then restart the application.

5. Q: The SIM/USIM card does not register any networks

A: The reasons are shown below:

1. Unstable local signal;

2. The software is an old version;

3. Hardware problem.

You may:

1. Try to logon from another location;

2. Update the software;

3. Check the hardware or use another data card and retry.

6. Q: Why does the prompt “No available connection profile. Please set an

available default one in connection profile” appear?

A: Please add a connection profile manually.

7. Q: It failed to connect to the internet

A: Please make sure the connection profile and settings are correct.

8. Q: The connection speed and data transfer rates are too slow

A: Please check the local network signal strength.