Whirlpool W10385093A - SP Manual

The dryer is located in a room with 

temperature below 45ºF (7ºC).

Proper operation of dryer cycles requires temperatures above 

45ºF (7ºC).

The dryer is located in a closet.

Closet doors must have ventilation openings at the top  

and bottom of the door. The front of the dryer requires 

a minimum of 1" (25 mm) of airspace, and, for most 

installations, the rear of the dryer requires 5" (127 mm).  

See “Installation Instructions.”

Cycle time is too short

Clothes are coming out of the 

Quick Refresh cycle (on some 

models) with damp or wet spots.

Under certain environmental or installation conditions you 

may experience underdrying. Select the Enhanced Touch Up 

cycle (on some models) to finish drying.

The auto cycle is ending early.

Change the dryness level setting on Auto Cycles. Increasing or 

decreasing the dryness level will change the amount of drying 

time in a cycle. If loads are consistently ending too early, see  

also “Changing the Auto Cycle settings to increase drying time”. 

Lint on load

Lint screen is clogged with lint.

Stains on load

Improper use of dryer sheets.

Add dryer sheets at the beginning of the cycle. Dryer sheets 

added to a partially dried load can stain your garments.  

Do not use dryer sheets with steam cycles.

Loads are wrinkled

The load was not removed from 

dryer at the end of the cycle.

On steam models, select Enhanced Touch Up Cycle to tumble 

the load with water and heat. This cycle is best for smoothing 

out wrinkles and reducing odors from loads consisting of 

wrinkle-free cotton, cotton-polyester blends, common knits  

and synthetic garments.

NOTE: Refer to garment care label instructions. Dry clean only 

garments are not recommended.

The dryer was overloaded.

Dry smaller loads that can tumble freely. When using the 

Quick Refresh cycle (on steam models), select the correct 

number of garments (1-9). Results may also vary depending 

on fabric type. This cycle is best for reducing wrinkles and 

odors from loads consisting of wrinkle-free cotton, cotton-

polyester blends, common knits and synthetics.

Clothes are not drying 

satisfactorily or drying 

times are too long

For steam cycles, the water is not 

properly connected with the dryer.

Make sure water is connected to the dryer. Check that water 

inlet hose is connected to both the faucet and dryer’s water 

inlet valve. Check that the water supply is turned on.

The load is too large and heavy  

to dry quickly.
Dryer sheets are blocking the grille.

The air outlet grille is just inside the door, behind the lint screen. 

Check that it is not blocked by a dryer sheet. 

Use only one dryer sheet, and use it only once.

Separate the load to tumble freely.

The load may not be contacting 

the sensor strips on Auto Cycles.

Level the dryer. See “Installation Instructions.” All four dryer 

feet should be in firm contact with the floor.

Clean lint screen before each load.

Stains on drum

Loose dyes in clothes.

Drum stains are caused by dyes in clothing (usually blue 

jeans). These will not transfer to other clothing.

First try the solutions suggested here or visit our website at www.whirlpool.com/help  

for assistance and to possibly avoid a service call.  

Loads are wrinkled 

(Steam models only)