Whirlpool W10562348B User Manual

First try the solutions suggested here or visit our website at www.whirlpool.com/product_help -

In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.

Door not closed completely.

Make sure the dryer door is closed completely.

Household fuse is blown or circuit 

breaker has tripped.

Electric dryers use 2 household fuses or circuit breakers. The 

drum may be turning, but you may not have heat. Replace the 

fuse or reset the circuit breaker. If the problem continues, call  

an electrician.

Dryer will not run

START/PAUSE button not pressed 

firmly or held long enough.

Incorrect power supply.

Electric dryers require 240-volt power supply.  

Check with a qualified electrician.

Wrong type of fuse.

Use a time-delay fuse.

Unusual sounds

Dryer had a period of non-use.

If the dryer hasn’t been used for awhile, there may be a  

thumping sound during the first few minutes of operation.

Check the front and rear edges of the drum for small objects. 

Clean out pockets before laundering.

The four legs are not installed, or the 

dryer is not level front to back and 

side to side.

The dryer may vibrate if not properly installed.  

See “Installation Instructions.”

A coin, button, or paper clip is 

caught between the drum and front 

or rear of the dryer.

Clothing knotted or balled up.

When balled up, the load will bounce, causing the dryer to 

vibrate. Separate the load items and restart the dryer.

Press and HOLD the START/PAUSE button until you hear the 

dryer drum moving.

No heat

Household fuse is blown or circuit 

breaker has tripped.

The drum may be turning, but you may not have heat. Electric 

dryers use 2 household fuses or circuit breakers. Replace both 

fuses or reset the circuit breaker. If the problem continues, call  

an electrician.

It is a gas dryer.

The gas valve clicking is a normal operating sound.

Supply line valve not open.

For gas dryers, make sure the valve on the supply line is open.

Clothes are not drying 

satisfactorily, drying 

times are too long, or 

load is too hot

Lint screen clogged with lint.

Lint screen should be cleaned before each load.

Air Dry cycle has been selected.

Select the right cycle for the types of garments being dried.  

See “Air Dry.”

Load too large and heavy to dry 

quickly.

Separate the load to tumble freely.

Exhaust vent or outside exhaust 

hood is clogged with lint, restricting 

air movement.

Run the dryer for 5-10 minutes. Hold your hand under the 

outside exhaust hood to check air movement. If you do not feel 

air movement, clean exhaust system of lint or replace exhaust 

vent with heavy metal or flexible metal vent. See “Installation 

Instructions.”

Exhaust vent diameter the incorrect 

size.

Use 4" (102 mm) diameter vent material.

Dryer is located in a room with  

temperature below 45ºF (7ºC).

Proper operation of dryer cycles requires temperatures above 

45ºF (7ºC).

Dryer located in a closet.

Closet doors must have ventilation openings at the top and  

bottom of the door. The front of the dryer requires a minimum 

of 1" (25 mm) of airspace, and, for most installations, the rear of 

the dryer requires 5" (127 mm). See “Installation Instructions.”

Exhaust vent the incorrect length.

Check that the exhaust vent is not too long or has too  

many turns. Long venting will increase drying times.  

See “Installation Instructions.”

Fabric softener sheets blocking  

the grille.

Use only one fabric softener sheet, and use it only once.

Incorrect power supply.

Electric dryers require 240-volt power supply.  

Check with a qualified electrician.