Whirlpool W10562333B User Manual

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13
TROUBLESHOOTING
If you experience
Possible Causes
Solution
Dryer Operation
Dryer will not run
Door not closed completely.
Make sure the dryer door is closed completely.
Start/Pause button not pressed firmly 
or held long enough.
Press and hold the START/PAUSE button 2-5 seconds.
Household fuse is blown or circuit 
breaker has tripped.
There may be 2 household fuses or circuit breakers for the dryer. 
Check that both fuses are intact and tight, or that both circuit 
breakers have not tripped. Replace the fuses or reset the circuit 
breaker. If the problem continues, call an electrician.
Incorrect power supply.
Electric dryers require 240-volt power supply. Check with  
a qualified electrician.
Wrong type of fuse.
Use a time-delay fuse.
Dryer will not heat
Household fuse is blown or circuit 
breaker has tripped.
The drum may be turning, but you may not have heat. Electric 
dryers use 2 household fuses or circuit breakers. Replace the 
fuses or reset the circuit breaker. If the problem continues, call 
an electrician.
Incorrect power supply.
Electric dryers require 240-volt power supply. Check with  
a qualified electrician.
Supply line valve not open.
For gas dryers, make sure that the valve on the gas supply line 
is open.
Unusual Noise
Humming or whining 
noise with Steam cycle 
selected (on some 
models)
Water inlet valve on dryer is running.
The water inlet valve on the dryer is used during the Steam function. 
If the dryer has just been installed or unused for an extended period, 
the valve may be louder and run longer. This is normal. 
NOTE: The valve may make this noise even with no water line 
connected.
Thumping noise
Dryer hasn’t been used in a while.
This is normal. The thumping sound should diminish after a few 
minutes of use.
Rattling or vibrating noise A small object caught between the 
edges of dryer drum.
Check the front and rear edges of the drum for small objects. Clean 
out pockets before laundering.
Dryer isn’t properly leveled.
The dryer may vibrate if not properly installed. See the 
Installation Instructions. All four dryer feet should be in firm 
contact with the floor.
Clothing is balled up in dryer.
When balled up, the load will bounce, causing the dryer to 
vibrate. Separate the load items and restart the dryer.
Clicking noise
Gas valve operating.
On gas dryers, you may hear the gas valve clicking as it opens  
and closes. This is normal.
Dryer Results
Clothes are not drying 
satisfactorily or drying 
times are too long
Lint screen is clogged with lint.
Clean lint screen before each load.
The exhaust vent or outside exhaust 
hood is clogged with lint, restricting 
air movement.
Run the dryer for 5-10 minutes. Hold your hand under the 
outside exhaust hood to check air movement. If you do not  
feel air movement, clean exhaust system of lint or replace 
exhaust vent with heavy metal or flexible metal vent. See 
“Installation Instructions”.
The exhaust vent is not the correct 
length.
Check that the exhaust vent is not too long or has too many 
turns. Long venting will increase drying times. See “Installation 
Instructions”.
The dryer is not level.
Clothes not contacting the moisture sensors during Automatic 
cycles. See “Level the Dryer” in the “Installation Instructions”.
The exhaust vent diameter is not the 
correct size.
Use 4" (102 mm) diameter vent material.
The Air Only temperature setting has 
been selected.
Select the right temperature for the types of garments being 
dried. See “Cycle Guide”.
The load is too large and heavy to  
dry quickly.
Separate the load to tumble freely.
First try the solutions suggested here or visit our website at www.whirlpool.com/product_help - 
In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.