Tekxon Technology X52 User Manual

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10    Troubleshooting 
If your camera does not work properly, please check the following items. If the problem still 
exists please contact your dealer. 
Symptoms 
Cause and solution 
Cause:
Not enough light 
Error A 
Camera does not take photos 
Solution:
Change angle of camera to include more light 
or use automatic flash. 
Cause:
Weak batteries 
Error B 
Photos disappear from the LCD 
after a period 
Solution: Insert two fresh batteries. 
Cause:
The PC does not have enough free RAM. 
Error C 
Not all images can be 
downloaded to the PC 
Solution:
Close all other applications before 
downloading. If the problem persists, 
download the images one at a time to the PC 
and save them there before transferring the 
next image. 
Cause:
Camera shuts down automatically. 
Error D 
Camera switches off after 5 
minutes. LCD switches off. 
Solution: Restart camera. 
Cause:
The PC’s USB port is deactivated in the BIOS.
Error E 
When the camera is connected 
to the PC for the first time, no 
new hardware is found. 
Solution: Activate the port in the PC’s BIOS. 
Cause:
It is normal for the shutter speed to be slower 
in dark conditions. 
Error F 
The shot to shot time is longer 
when taking pictures in dark 
conditions. 
Solution:
Change the camera angle or improve the light 
conditions. 
Cause:
PC or camera is busy and there is no 
connection between the two. 
Error G 
The camera does not start after 
connection to the PC. The 
camera display lights up and 
LCD shows all symbols. 
Solution:
Disconnect the USB cable from the PC, check 
why the PC is busy and insert the cable again.
 
Note: This table contains possible causes of error. Some of these are normal phenomena.