Princeton 4411-0106 User Manual

Page of 136
 
 
 
129 
Warranty & Service 
Limited Warranty 
Princeton Instruments, a division of Roper Scientific, Inc. ("Princeton Instruments", "us", 
"we", "our") makes the following limited warranties.  These limited warranties extend to 
the original purchaser ("You", "you") only and no other purchaser or transferee.  We have 
complete control over all warranties and may alter or terminate any or all warranties at 
any time we deem necessary. 
Basic Limited One (1) Year Warranty 
Princeton Instruments warrants this product against substantial defects in materials and / 
or workmanship for a period of up to one (1) year after shipment. During this period, 
Princeton Instruments will repair the product or, at its sole option, repair or replace any 
defective part without charge to you. You must deliver the entire product to the Princeton 
Instruments factory or, at our option, to a factory-authorized service center. You are 
responsible for the shipping costs to return the product. International customers should 
contact their local Princeton Instruments authorized representative/distributor for repair 
information and assistance, or visit our technical support page at 
 
Limited One (1) Year Warranty on Refurbished or Discontinued 
Products 
Princeton Instruments warrants, with the exception of the CCD imaging device (which 
carries NO WARRANTIES EXPRESS OR IMPLIED), this product against defects in 
materials or workmanship for a period of up to one (1) year after shipment. During this 
period, Princeton Instruments will repair or replace, at its sole option, any defective parts, 
without charge to you. You must deliver the entire product to the Princeton Instruments 
factory or, at our option, a factory-authorized service center. You are responsible for the 
shipping costs to return the product to Princeton Instruments. International customers 
should contact their local Princeton Instruments representative/distributor for repair 
information and assistance or visit our technical support page at 
. 
XP Vacuum Chamber Limited Lifetime Warranty 
Princeton Instruments warrants that the cooling performance of the system will meet our 
specifications over the lifetime of an XP style detector (has all metal seals) or Princeton 
Instruments will, at its sole option, repair or replace any vacuum chamber components 
necessary to restore the cooling performance back to the original specifications at no cost 
to the original purchaser. Any failure to "cool to spec" beyond our Basic (1) year limited 
warranty from date of shipment, due to a non-vacuum-related component failure (e.g., 
any components that are electrical/electronic) is NOT covered and carries NO 
WARRANTIES EXPRESSED OR IMPLIED.
 Responsibility for shipping charges is as 
described above under our Basic Limited One (1) Year Warranty.