Princeton 4411-0106 User Manual

Warranty & Service 

 

131 

 

131 

You should read the owner’s manual thoroughly before operating this product. In the 
unlikely event that you should encounter difficulty operating this product, the owner’s 
manual should be consulted before contacting the Princeton Instruments technical support 
staff or authorized service representative for assistance. If you have consulted the owner's 
manual and the problem still persists, please contact the Princeton Instruments technical 
support staff or our authorized service representative. See Item 12 in the following section 
of this warranty ("Your Responsibility") for more information. 

The above Limited Warranties are subject to the following terms and conditions: 

1.  You must retain your bill of sale (invoice) and present it upon request for service 

and repairs or provide other proof of purchase satisfactory to Princeton 
Instruments. 

2.  You must notify the Princeton Instruments factory service center within (30) 

days after you have taken delivery of a product or part that you believe to be 
defective. With the exception of customers who claim a "technical issue" with the 
operation of the product or part, all invoices must be paid in full in accordance 
with the terms of sale. Failure to pay invoices when due may result in the 
interruption and/or cancellation of your one (1) year limited warranty and/or any 
other warranty, expressed or implied.  

3.  All warranty service must be made by the Princeton Instruments factory or, at our 

option, an authorized service center. 

4.  Before products or parts can be returned for service you must contact the 

Princeton Instruments factory and receive a return authorization number (RMA). 
Products or parts returned for service without a return authorization evidenced by 
an RMA will be sent back freight collect. 

5.  These warranties are effective only if purchased from the Princeton Instruments 

factory or one of our authorized manufacturer's representatives or distributors.  

6.  Unless specified in the original purchase agreement, Princeton Instruments is not 

responsible for installation, setup, or disassembly at the customer’s location. 

7.  Warranties extend only to defects in materials or workmanship as limited above 

and do not extend to any product or part which: 



 

has been lost or discarded by you;  



 

has been damaged as a result of misuse, improper installation, faulty or 
inadequate maintenance or failure to follow instructions furnished by us;  



 

has had serial numbers removed, altered, defaced, or rendered illegible; 



 

has been subjected to improper or unauthorized repair;  



 

has been damaged due to fire, flood, radiation, or other "acts of God" or other 
contingencies beyond the control of Princeton Instruments; or 



 

is a shutter which is a normal wear item and as such carries a onetime only 
replacement due to a failure within the original 1 year Manufacturer 
warranty. 

8.  After the warranty period has expired, you may contact the Princeton Instruments 

factory or a Princeton Instruments-authorized representative for repair 
information and/or extended warranty plans. 

9.  Physically damaged units or units that have been modified are not acceptable for 

repair in or out of warranty and will be returned as received.