Monessen Hearth WDV500 User Manual

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78D0011
WDV Series Gas Fireplace
trOuBleshOOtInG 
OPERATION 
Install batteries and/or 
plug in the AC board 
Flip the master switch 
(rocker switch) to the
ON position 
Press the ON button on 
the Command Center 
FAULT 
No beep in about 
8 seconds 
No beep 
or
no sound from the 
valve indicating pilot 
solenoid open 
No sparking on
the pilot 
Sparking doesn’t
continue
Pilot doesn’t light 
Main burner doesn’t
light
DIAGNOSIS
Make sure 
Command
Center and 
the control 
board are 
connected by 
a 2 feet or 15 
feet cable 
Check NG/LP 
conversion cap 
and control
board
connections
Check pilot 
connections
The Control Board is having interference from the 
surrounding metal (Ground) 
Check gas supply 
Go through
Battery polarity wrong? 
LED on the Command 
Center does not show 
solid green? 
The 5-pin connector on 
the AC board broken or 
bent?
AC plug is plugged to 
AC mains? 
Battery voltage low? 
Using
battery?
Check valve 
connections
Check power 
supply (go 
through       ) 
E
Check
grounding
Go through 
B
Go through  C
The sensor on the pilot
is not in the flame
(pilot flame too small)? 
ACTION
Re-install batteries 
Change batteries 
Plug the AC plug to  
AC mains 
Repair or replace the
AC Board 
Replace the AC Board 
Replace the Control
Board or
Command Center 
Sparking is happening 
elsewhere (under the 
pilot), re-install/replace 
the pilot 
Re-install the Control
Board, move it around 
or change the 
Control Board 
Sparking is not in the
path of gas flow, adjust  
sparker position or
replace the pilot 
Adjust sensor position
or replace the pilot 
After the beep 
B
C
D
E
F
FP1911 
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8/08
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