Whirlpool BFG1F5050T4NOV User Manual

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PROBLEM
POSSIBLE CAUSE(S)
CORRECTIVE ACTION
HIGH OPERATION COSTS
1.  Thermostat set too high
2.  Sediment or lime in tank
3.  Water heater too small for job
4.  Wrong piping connections
5. Leaking 
faucets
6. Gas 
leaks
7.  Wasted hot water
8.  Long runs of exposed piping
9.  Hot water piping in exposed wall
1.  Set temperature dial to lower setting
2.  Drain/flush-provide water treatment if needed
3. Install 
adequate 
heater
4.  Correct piping-dip tube must be in cold inlet
5. Repair 
faucets
6.  Check with utility-repair at once
7. Advise 
customer
8. Insulate 
piping
9. Insulate 
piping
INSUFFICIENT HOT WATER
1.  Thermostat set too low
2.  Sediment or lime in tank
3.  Water heater too small
4.  Wrong piping connections
5. Leaking 
faucets
6.  Wasted hot water
7.  Long runs of exposed piping
8.  Hot water piping in outside wall
9. Low 
gas 
pressure
1.  Turn temperature dial to desired setting
2.  Drain/flush-provide water treatment if needed
3. Install 
adequate 
heater
4.  Correct piping-dip tube must be in cold inlet
5 Repair 
faucets
6. Advise 
customer
7. Insulate 
piping
8. Insulate 
piping
9.  Check with gas utility company
SLOW HOT WATER 
RECOVERY
1.  Insufficient secondary air
2. Flue 
clogged
3. Low 
gas 
pressure
4. Improper 
calibration
5.  Thermostat set too low
6.  Water heater too small
7.  Wrong piping connections
8.  Wasted hot water
1.  Provide ventilation to water heater. Check flue 
way, flue baffle, and burner
2.  Clean flue, locate source and correct
3.  Check with gas utility company
4. Replace 
thermostat
5.  Turn temperature dial to desired setting
6. Install 
adequate 
heater
7.  Correct piping-dip tube must be in cold inlet
8. Advise 
customer
DRIP FROM RELIEF VALVE
1.  Excessive water pressure
2. Heater 
stacking
3. Closed 
water 
system
1.  Use a pressure reducing valve and relief valve
2.  Lower the thermostat setting
3.  See “Closed System/Thermal Expansion”
THERMOSTAT FAILS TO 
SHUT-OFF
1.  Thermostat not functioning properly
2. Improper 
calibration
1. Replace 
thermostat
2. Replace 
thermostat
COMBUSTION ODORS
1.  Insufficient secondary air
2. Flue 
clogged
3.  Heater installed in a confined area
1.  Provide ventilation to water heater. Check flue
 
way, flue baffle, and burner
2.  Clean, locate source and correct
3.  Provide fresh air ventilation
SMOKING AND CARBON 
FORMATION (SOOTING)
1.  Insufficient secondary air
2. Low 
gas 
pressure
3. Flue 
clogged
4.  Thermostat not functioning properly
5.  Heater installed in a confined area
6.  Burner flame yellow-lazy
1.  Provide ventilation to water heater. Check flue 
way, flue baffle, burner
2.  Check with gas utility company
3.  Clean, locate source and correct
4. Replace 
thermostat
5.  Provide fresh air ventilation
6.  See “Burner Flame Yellow-Lazy”
CONDENSATION
1.  Temperature setting too low
1.  Increase the temperature setting
BURNER FLAME FLOATS 
AND LIFTS  OFF PORTS
1.  Orifice too large
2. High 
gas 
pressure
3. Flue 
clogged
4. Cold 
drafts
1.  Replace with correct orifice
2.  Check with gas utility company
3.  Clean flue and burner-locate source and correct
4.  Locate source and correct
BURNER FLAME TOO HIGH
1.  Orifice too large
1.  Replace with correct orifice
FLAME BURNS AT ORIFICE
1.  Thermostat not functioning properly
2. Low 
gas 
pressure
1. Replace 
thermostat
2.  Check with gas utility company
PILOT FLAME
TOO SMALL
1.  Pilot line or orifice clogged
2. Low 
gas 
pressure
1.  Clean, locate source and correct
2.  Check with gas utility company