Lucent Technologies 8.2 User Manual

Page of 1707
DEFINITY ECS Release 8.2
Administrator’s Guide  
555-233-506  
Issue 1
April 2000
Handling incoming calls 
125
Setting up advanced call coverage 
7
Instructions
To set up a time-of-day coverage plan that redirects calls for our example above:
1. Type 
add coverage time-of-day next
 and press 
RETURN
.
The 
Time of Day Coverage Table
 screen appears and the selects the next 
undefined table number in the sequence of time-of-day table numbers. If 
this is the first time-of-day coverage plan in your system, the table number 
is 1.
Record the table number so that you can assign it to extensions later.
2. To define your coverage plan, enter the time of day and path number for 
each day of the week and period of time.
Enter time in a 24-hour format from the earliest to the latest. For this 
example, assume that coverage path 1 goes to the coworker, path 2 to the 
home, and path 3 to voice mail.
Define your path for the full 24 hours (from 00:01 to 23:59) in a day. If you 
do not list a coverage path for a period of time, the system does not provide 
coverage for that time.
3. Press 
ENTER
 to save your changes.
Now assign the time-of-day coverage to a user. For example, we use extension 
2054:
1. Type 
change station 2054
 and press 
RETURN
.
The 
Station
 screen for extension 2054 appears.
TIME OF DAY COVERAGE TABLE 1__
Act 
CVG Act 
CVG Act 
CVG Act 
CVG Act 
CVG
Time PATH 
Time PATH 
Time PATH 
Time PATH
Time
PATH
Sun
00:00 3___
 __:__ ____ 
 __:__ ____
 __:__ ____
 __:__ ____
Mon
00:00 3___
 08:00 1 
 
17:30 2
 20:00 3
 __:__ ____
Tue
00:00 3___
 08:00 1 
 
17:30 2
 20:00 3
 __:__ ____
Wed
00:00 3___
 08:00 1 
 
17:30 2
 20:00 3
 __:__ ____
Thu
00:00 3___
 08:00 1 
 
17:30 2
 20:00 3
 __:__ ____
Fri
00:00 3___
 08:00 1 
 
17:30 2
 20:00 3
 __:__ ____
Sat
00:00 3___
 __:__ ____ 
 __:__ ____
 __:__ ____
 __:__ ____