Lucent Technologies 8.2 User Manual

Issue 1

April 2000

Handling incoming calls 

131

Setting up call forwarding 

2. They dial their “forwarding-to” off-site or on-site number.

In this example, enter 

. This is a local number; for offsite forwarding, 

include the AAR/ARS feature access code.

3. When they hear the 3-beep confirmation tone, they hang up.

Now that you have set up all of the required system administration for call 
forwarding, have your users use this procedure if they want to change their call 
forwarding destination from a telecommuting (off-site) phone.

1. They dial their telecommuting extension. 

Refer to 

‘‘Telecommuting Access’’ on page 951

 for more information. In 

this example, enter 

.

2. When they get dial tone, they dial either their Extended Call Forward 

Activate Busy/DA or the Extended Call Forward Activate All feature 
access code.

In this example, enter 

 for the Extended Call Forward Activate All 

number.

3. When they get dial tone, they dial their extension number and press the ‘

’ 

key.

In this example, enter 

, then 

.

4. Even though there is no dial tone, they dial their security code and press the 

‘

’ key.

In this example, enter 

, then 

.

5. When they get dial tone, they dial their “forwarding-to” off-site or on-site 

number.

In this example, enter 

.

6. When they hear the 3-beep confirmation tone, they hang up.

This section shows you how to allow users to change their call coverage path from 
a local or telecommuting (off-site) phone.