Lucent Technologies 8.2 User Manual

Issue 1

April 2000

Handling incoming calls 

132

Setting up night service 

To change call coverage from off-site:

1. Type 

 and press 

RETURN

.

The 

Feature Access Code

 screen appears.

2. In the Change Coverage Access Code field, type 

.

Use the

 feature access code to change a coverage path from a phone or 

remote station.

3. Press 

ENTER

 to save your changes.

4. Type 

and press 

RETURN

.

The 

Class of Restriction

 screen appears.

5. In the Can Change Coverage field, type 

.

This permits users to select one of two previously administered coverage 
paths.

6. Press 

ENTER

 to save your changes.

7. Type 

 and press 

RETURN

.

The 

Station

 screen for extension 1014 appears.

8. In the Security Code field, type 

.

In this example, this is your security code. Refer to 

‘‘Security-Related 

System Parameters’’ on page 875

 for more information on setting the 

length of your security code.

9. In the Coverage Path 1 and Coverage Path 2 fields, verify that both are 

defined enabling your user to move from one coverage path to another.

The 

 and 

 are the numbers of the Time of Day Coverage Tables.

10. Press 

ENTER

 to save your changes.

You can use night service to direct calls to an alternate location when the primary 
answering group is not available. For example, you can administer night service 
so that anyone in your marketing department can answer incoming calls when the 
attendant is at lunch or has left for the day.

Once you administer night service to route calls, your end-users merely press a 
button on the console or a feature button on their phones to toggle between normal 
coverage and night service.