Lucent Technologies 8.2 User Manual
DEFINITY ECS Release 8.2
Administrator’s Guide
Administrator’s Guide
555-233-506
Issue 1
April 2000
Features and technical reference
1580
Voice Messaging Systems
20
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Call Forwarding
An AUDIX user can forward calls to a remote AUDIX hunt group or to the
host AUDIX hunt group. You must correctly administer the AUDIX
destination for the remote AUDIX hunt group.
host AUDIX hunt group. You must correctly administer the AUDIX
destination for the remote AUDIX hunt group.
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Call Monitoring
Call Monitoring allows users to pick up the handset after the call goes to
AUDIX to listen to the message being left by the caller. This allows the
user to determine whether they want to talk to the caller or let them
complete their message.
AUDIX to listen to the message being left by the caller. This allows the
user to determine whether they want to talk to the caller or let them
complete their message.
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Call Transfer
A call transfer out of AUDIX can be to a UDP extension. If the UDP
extension is on a remote switch, the call is treated as a direct call.
Additional trunks are used for calls transferred between DCS nodes.
extension is on a remote switch, the call is treated as a direct call.
Additional trunks are used for calls transferred between DCS nodes.
Calls may be transferred into AUDIX by users handling redirected calls for
principals who are AUDIX subscribers.
principals who are AUDIX subscribers.
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Class of Restriction
A high FRL assigned in the COR allows callers to transfer to long-distance
numbers.
numbers.
To prevent toll fraud, assign a low FRL to the AUDIX system ports.
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DCS — Leave Word Calling (external only)
In a DCS network, the called party may be on a different switch than the
calling party. If the DCS link is down, attempts to store Leave Word Cancel
messages are denied and intercept tone is returned. LWC requests are
always denied for principals with AUDIX LWC; in some instances, the
request to cancel LWC may appear to be active when it actually is not.
calling party. If the DCS link is down, attempts to store Leave Word Cancel
messages are denied and intercept tone is returned. LWC requests are
always denied for principals with AUDIX LWC; in some instances, the
request to cancel LWC may appear to be active when it actually is not.
When the local switch communicates with I
NTUITY
AUDIX via mode
codes, I
NTUITY
AUDIX cannot support remote DCS switches.
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Facility Test Call
Unauthorized calls can be placed using the facility test-call access code.
To prevent toll fraud, remove the facility test call access code.
■
Leave Word Calling
You can have a principal’s LWC messages kept by AUDIX. The principal
can retrieve a message by calling AUDIX. The principal cannot retrieve the
message using other retrieval methods, but is notified of its existence by
AUDIX.
can retrieve a message by calling AUDIX. The principal cannot retrieve the
message using other retrieval methods, but is notified of its existence by
AUDIX.