Lucent Technologies Release 7 User Manual
Maintenance Object Repair Procedures
9-1
Escalation Procedures
9
DEFINITY Enterprise Communications Server Release 7
Maintenance for R7r
Maintenance for R7r
555-230-126
Issue 4
June 1999
9
Maintenance Object Repair
Procedures
Procedures
NOTE:
This chapter does not contain maintenance objects for the DEFINITY
Wireless Business System (DWBS). Refer to the appropriate maintenance
documentation that accompanies DWBS products.
Wireless Business System (DWBS). Refer to the appropriate maintenance
documentation that accompanies DWBS products.
Escalation Procedures
This document is not intended to solve all levels of trouble. When the limits of
these procedures have been reached and the problem has not been resolved, it
is the technician’s responsibility to escalate to a higher level of technical support.
these procedures have been reached and the problem has not been resolved, it
is the technician’s responsibility to escalate to a higher level of technical support.
Escalation should conform to the procedures in the
Technical and Administration
Plan.