Lexmark 036 User Manual

Page of 364
Action
Yes
No
Step 4
a
Remove, and then reinstall the photoconductor unit.
1
Remove the photoconductor unit.
Warning—Potential Damage: Do not expose the
photoconductor unit to direct light for more than 10 minutes.
Extended exposure to light may cause print quality problems.
2
Install the photoconductor unit.
b
Resend the print job.
Do streaked vertical lines appear on prints?
Go to step 5.
The problem is solved.
Step 5
a
Clean the charger and the printhead lens.
b
Resend the print job.
Do streaked vertical lines appear on prints?
Go to step 6.
The problem is solved.
Step 6
Replace the photoconductor unit, and then resend the print job.
Do streaked vertical lines appear on prints?
Contact 
.
The problem is solved.
Toner fog or background shading appears on prints
ABCDE
ABCDE
ABCDE
Action
Yes
No
Step 1
a
Clean the charger and the printhead lens.
b
Resend the print job.
Did the toner fog or background shading disappear from the prints?
Go to step 2.
The problem is solved.
Step 2
a
Reinstall the photoconductor unit.
Warning—Potential Damage: Do not expose the photoconductor
unit to direct light for more than 10 minutes. Extended exposure to
light may cause print quality problems.
b
Resend the print job.
Did the toner fog or background shading disappear from the prints?
The problem is solved. Go to step 3.
Troubleshooting
316