Lexmark 036 User Manual
Action
Yes
No
Step 3
Replace the photoconductor unit, and then resend the print job.
Did the toner fog or background shading disappear from the prints?
The problem is solved. Contact
.
Toner rubs off
Leading edge
Trailing edge
ABC
DEF
Action
Yes
No
Step 1
From the Paper menu on the printer control panel, check the paper type,
texture, and weight.
texture, and weight.
Do the paper type, texture, and weight match the paper loaded in the
tray?
tray?
Go to step 2.
Specify the paper type,
texture, and weight
from the tray settings
to match the paper
loaded in the tray.
texture, and weight
from the tray settings
to match the paper
loaded in the tray.
Step 2
Resend the print job.
Resend the print job.
Does the toner still rub off?
Contact
.
The problem is solved.
Toner specks appear on prints
Action
Yes
No
Step 1
a
Clean the charger and the printhead lens.
b
Resend the print job.
Do toner specks appear on prints?
Go to step 2.
The problem is solved.
Step 2
Replace the photoconductor unit, and then resend the print job.
Replace the photoconductor unit, and then resend the print job.
Do toner specks appear on prints?
Contact
.
The problem is solved.
Troubleshooting
317