Lexmark 036 User Manual
Action
Yes
No
Step 1
a
Make sure your software program is using a correct fill pattern.
b
Resend the print job.
Do vertical voids appear on prints?
Go to step 2.
The problem is solved.
Step 2
a
From the control panel, set the paper type and weight in the Paper
menu to match the paper loaded in the tray.
menu to match the paper loaded in the tray.
b
Resend the print job.
Do vertical voids appear on prints?
Go to step 3.
The problem is solved.
Step 3
Check if you are using a recommended type of paper.
a
Load the specified tray or feeder with a recommended type of paper.
b
Resend the print job.
Do vertical voids appear on prints?
Go to step 4.
The problem is solved.
Step 4
a
Remove the photoconductor unit, and then reinstall it.
Warning—Potential Damage: Do not expose the photoconductor
unit to direct light for more than 10 minutes. Extended exposure to
light may cause print quality problems.
unit to direct light for more than 10 minutes. Extended exposure to
light may cause print quality problems.
b
Resend the print job.
Do vertical voids appear on prints?
Go to step 5.
The problem is solved.
Step 5
a
Clean the charger and the printhead lens.
b
Resend the print job.
Do vertical voids appear on prints?
Go to step 6.
The problem is solved.
Step 6
Replace the photoconductor unit, and then resend the print job.
Do vertical voids appear on prints?
Contact
.
The problem is solved.
Troubleshooting
319