Panasonic KX-FHD332 User Manual
Frequently Asked Questions
69
For Fax Advantage assistance, call 1-800-435-7329.
The other party complains that they cannot
send a document.
send a document.
L The unit is not in FAX ONLY mode. Press
{RECEIVE MODE} repeatedly until FAX
ONLY mode is displayed.
ONLY mode is displayed.
Copying
The unit does not make a copy.
L You cannot make a copy during
programming. Make the copy after
programming or stop programming.
programming or stop programming.
A black line, a white line or smudge appears
on the copied document.
on the copied document.
L The glass or rollers are dirty. Clean them
(page 76).
The copied image is distorted.
L The thermal head is dirty. Clean it (page 77).
The printing quality is poor.
Note:
Please do not reuse the ink film!
For best results, use genuine Panasonic
replacement film. Refer to page 7 for further
details.
Please do not reuse the ink film!
For best results, use genuine Panasonic
replacement film. Refer to page 7 for further
details.
L Some paper has instructions recommending
which side to print on. Try turning the paper
over.
over.
L You may have used paper with a cotton
and/or fibre content that is over 20%, such as
letterhead or resume paper. We recommend
smooth paper such as “Hammermill Jet Print”
for clearer printing.
letterhead or resume paper. We recommend
smooth paper such as “Hammermill Jet Print”
for clearer printing.
Using an answering machine
I cannot receive documents automatically.
L Your greeting message on the answering
machine is too long. Shorten the message.
Record a message up to 10 seconds long.
Record a message up to 10 seconds long.
L The answering machine rings too many
times. Set to 1 or 2 rings.
I cannot receive voice messages.
L Check if the answering machine is turned on
and connected to the fax machine properly.
L Set the number of rings on the answering
machine to 1 or 2.
I cannot retrieve recorded voice messages
on the answering machine from a remote
location.
on the answering machine from a remote
location.
L You did not program your remote access
code into your fax machine correctly.
Program the same code that is programmed
on the answering machine on the fax
machine with feature #12 (page 60).
Program the same code that is programmed
on the answering machine on the fax
machine with feature #12 (page 60).
I pressed the remote access code to access
the answering machine remotely, but the line
was disconnected.
the answering machine remotely, but the line
was disconnected.
L The code may include “#” which is used for
certain features provided by telephone
companies. Change the code on the
answering machine to another number which
does not include “#”. Also change the code of
the fax machine with feature #12 (page 60).
companies. Change the code on the
answering machine to another number which
does not include “#”. Also change the code of
the fax machine with feature #12 (page 60).
Callers complain that they cannot send a
document.
document.
L Your answering machine has run out of
recording tape. Rewind the tape to record
messages.
messages.
L You set the answering machine to only give a
greeting message.
If a power failure occurs
L The unit will not function.
L The unit is not designed for making
L The unit is not designed for making
emergency telephone calls when the power
fails. Alternative arrangements should be
made for access to emergency services.
fails. Alternative arrangements should be
made for access to emergency services.
L Fax transmission and reception will be
interrupted.
L If the delayed transmission (feature #25 on
page 61) is programmed and the start time is
passed during a power failure, transmission
will be attempted soon after power is
restored.
passed during a power failure, transmission
will be attempted soon after power is
restored.
L If any fax documents are stored in the
memory, they will be lost. When power is
restored, a power down report will be printed
out stating which contents in the memory
have been erased.
restored, a power down report will be printed
out stating which contents in the memory
have been erased.
A B C
Original
Copy