IBM 6623 User Manual
POST
message
Failing
device
or
problem
found
Suggested
action
289
Failing
DIMM
was
disabled
Make
sure
that
the
memory
is
correct
for
your
computer
and
that
it
is
installed
correctly.
301
303
Keyboard
and
keyboard
controller
Make
sure
that
the
keyboard
cable
is
connected
and
nothing
is
resting
on
the
keyboard
keys.
1162
Serial
port
configuration
error
Start
the
Configuration/Setup
Utility
program
and
make
sure
that
the
IRQ
and
I/O
port
assignments
that
are
needed
by
the
serial
port
are
available.
2462
Video
adapter
and
memory
Call
for
service.
Troubleshooting
charts
Notes:
1.
See
“Solving
problems”
in
the
User’s
Guide
on
the
IBM
IntelliStation
Documentation
CD
for
more
troubleshooting
charts.
2.
If
you
cannot
find
the
problem
in
the
troubleshooting
chart,
run
the
diagnostic
programs.
If
you
have
run
the
diagnostic
test
programs,
or
if
running
the
tests
does
not
detect
the
problem,
call
for
service.
CD-ROM
drive
problems
Symptom
Suggested
action
CD-ROM
drive
is
not
recognized.
Make
sure
that:
v
The
IDE
channel
to
which
the
CD-ROM
drive
is
attached
(primary
or
secondary)
is
enabled
in
the
Configuration/Setup
Utility
program.
v
All
cables
and
jumpers
are
installed
correctly.
v
The
correct
device
driver
is
installed
for
the
CD-ROM
drive.
If
the
problem
remains,
call
for
service.
A
CD
is
not
working
correctly.
Clean
the
CD.
If
the
problem
remains,
call
for
service.
The
CD-ROM
drive
tray
is
not
working.
1.
Make
sure
that
the
computer
is
turned
on.
2.
If
the
CD-ROM
tray
still
does
not
work,
insert
the
end
of
a
straightened
paper
clip
into
the
manual
tray-release
opening.
If
the
problem
remains,
call
for
service.
Chapter
5.
Solving
problems
61