IBM 6623 User Manual

IBM

Diskette

drive

problems

Symptom

Suggested

action

The

diskette

drive

activity

LED

stays

lit,

or

the

computer

bypasses

the

diskette

drive.

v

If

there

is

a

diskette

in

the

drive,

make

sure

that:

–

The

diskette

drive

is

enabled

in

the

Configuration/Setup

Utility

program.

–

The

diskette

is

good

and

not

damaged.

(Try

another

diskette

if

you

have

one.)

–

The

diskette

is

inserted

correctly

in

the

drive.

–

The

diskette

contains

the

necessary

files

to

start

the

computer.

–

The

software

program

is

working

correctly.

–

The

cable

is

installed

correctly

(in

the

correct

orientation).

v

To

prevent

diskette

drive

read/write

errors,

make

sure

that

the

distance

between

the

monitor

and

the

diskette

drive

is

at

least

76

mm

(3

in.).

If

the

problem

remains,

call

for

service.

Hard

disk

drive

problems

Symptom

Suggested

action

Not

all

drives

are

recognized

by

the

hard

disk

drive

diagnostic

test

(the

Fixed

Disk

test).

1.

Remove

the

first

drive

that

is

not

recognized

and

try

the

hard

disk

drive

diagnostic

test

again.

2.

If

the

remaining

drives

are

recognized,

replace

the

drive

that

you

removed

with

a

new

one.

If

the

problem

remains,

call

for

service.

The

computer

stops

responding

during

the

hard

disk

drive

diagnostic

test.

1.

Remove

the

hard

disk

drive

that

was

being

tested

when

the

computer

stopped

responding

and

try

the

diagnostic

test

again.

2.

If

the

hard

disk

drive

diagnostic

test

runs

successfully,

replace

the

drive

that

you

removed

with

a

new

one.

If

the

problem

remains,

call

for

service.

Keyboard,

mouse,

or

pointing-device

problems

Symptom

Suggested

action

All

or

some

keys

on

the

keyboard

do

not

work.

v

Make

sure

that

the

keyboard

cable

is

securely

connected

to

the

system

and

that

the

keyboard

and

mouse

cables

are

not

reversed.

v

Make

sure

that

the

computer

and

the

monitor

are

turned

on.

v

Try

using

another

keyboard.

If

the

problem

remains,

call

for

service.

The

mouse

or

pointing

device

does

not

work.

v

Make

sure

that

the

mouse

or

pointing-device

cable

is

securely

connected

and

that

the

keyboard

and

mouse

cables

are

not

reversed.

v

Make

sure

that

the

mouse

device

drivers

are

installed

correctly.

v

Make

sure

that

the

computer

and

the

monitor

are

turned

on.

v

Try

using

another

mouse

or

pointing

device.

If

the

problem

remains,

call

for

service.

62

IntelliStation

Z

Pro

Type

6223:

Installation

Guide