Enterasys Networks 2000 User Manual
Enterasys X-Pedition 2000 Getting Started Guide
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Appendix B
Technical Support
Getting Help
For additional support related to the Common CLI syntax or this document, contact Enterasys
Networks using one of the following methods:
Networks using one of the following methods:
Before contacting Enterasys Networks for technical support, have the following information
ready:
ready:
•
Your Enterasys Networks service contract number
•
A description of the failure
•
A description of any action(s) already taken to resolve the problem (e.g., changing mode
switches, rebooting the unit, etc.)
switches, rebooting the unit, etc.)
•
The serial and revision numbers of all involved Enterasys Networks products in the network
World Wide Web
http://www.enterasys.com
Phone
603-332-9400
1-800-872-8440 (toll-free in U.S. and Canada)
1-800-872-8440 (toll-free in U.S. and Canada)
For the Enterasys Networks Support toll-free number in your
country:
country:
Internet mail
support@enterasys.com
FTP
ftp://ftp.enterasys.com
Login
anonymous
Password
your email address
To send comments or suggestions concerning this document to the Technical Writing
Department: TechWriting@enterasys.com
Department: TechWriting@enterasys.com
Make sure to include the document Part Number in the email message.