Epson C42 Series User Manual

Solving Problems

■

Run the Print Head Alignment 
utility; see page 29 for 
instructions.

■

Make sure your paper isn’t 
damp or curled, or loaded face 
down (the printable side should 
be face up).

■

Use a support sheet with special 
paper, or try loading your paper 
one sheet at a time.

■

Use EPSON papers to ensure 
proper saturation and 
absorption of genuine EPSON 
inks. 

■

Run the Print Head Alignment 
utility. See page 29 for 
instructions.

■

The print head nozzles may 
need cleaning; see page 23 for 
instructions. 

■

The ink cartridges may be old or 
low on ink. To replace an ink 
cartridge, see page 25. 

■

Make sure the Paper Type 
setting (Media Type setting for 
Macintosh) matches the paper 
you loaded. See page 22 for 
guidelines.

■

Make sure your paper isn’t 
damaged, old, dirty, or loaded 
face down. If it is, reload a new 
stack of paper with the printable 
side up; it is usually whiter or 
shinier than the other side.