Epson C42 Series User Manual

Solving Problems

■

If the paper doesn’t eject fully, 
you may have set the wrong 
paper size. Press the 

 

b

 

 

maintenance button to eject the 
paper, and then select the 
correct paper size.

■

If it’s wrinkled when it ejects, 
the paper may be damp or too 
thin. See page 51 for paper 
specifications.

■

If paper doesn’t feed, remove it 
from the sheet feeder. Reload it 
against the right edge, behind 
the tabs, then slide the left edge 
guide against the paper.

■

If multiple pages feed at once, 
remove the paper from the sheet 
feeder, fan the edges to separate 
the sheets, then reload it.

■

If paper jams, press the 

 

b

 maintenance button for 

several seconds to clear the jam. 
If that doesn’t work, open the 
cover and pull the paper out 
from the front, including small 
pieces that may have torn off. 
Reload the paper and press the 

 

b

 maintenance button.

If your paper loads incorrectly or 
jams frequently:

■

Use new, smooth, high-quality 
paper, loaded printable side up.

■

Fan the edges of the stack of 
paper to separate the sheets.

■

Don’t load paper above the 
arrow mark inside the left edge 
guide.

■

Place the paper against the right 
edge behind the tab. Slide the 
left edge guide against it, but 
not too tightly.