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SATO D512 User Manual

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Section 3: Configuration and Operation
SATO D508/D512 Operator Manual
Page 3-7
3.4 ERROR CODES
The ERROR display is a seven-segment LED array that provides information on error conditions 
detected by the printer. The conditions are:
For more information on the cause and troubleshooting of printer errors, see Section 6. 
Troubleshooting.
0
ON 
1 Beep 
Flash Memory error
Consult your SATO dealer
1
 Not 
Assigned 
2
ON 
1 Beep 
Machine Error 
Consult your SATO dealer
3
ON 
1 Beep 
EEPROM Error 
Replace EEPROM 
4
ON 
1 Beep 
Electrical Head error 
Replace Print Head or consult 
your SATO dealer
5
Blink 
3 Beeps 
Head Not Latched 
Latch Print Head securely and 
make sure the Top Cover is 
closed properly
6
Blink 
3 Beeps 
Out of Paper 
1) Replenish paper supply 
 
2) Route paper through sensor 
 
     correctly
7
Blink 
3 Beeps 
Sensor error 
1) Adjust sensor level 
8
Blink 3 
Beeps 
Cutter 
error 
Connect cutter (optional item) 
properly or consult your SATO 
dealer
8.
ON 
ON
 
Program Error 
Resend data to the printer 
A 
ON
 
1 Beep 
Receive Buffer Over-
flow 
1) Restart the printer and retry
2) Modify host SW 
 
3) Select correct communication
 
     protocol settings
b 
ON
1 Beep 
Parity error 
 
(Serial I/F only) 
Correct the Parity Settings or 
consult your SATO dealer
c
ON
1 Beep 
Framing Error 
 
(Serial I/F only) 
Check and correct the data bit 
setting and retry
d 
ON
1 Beep 
Overrun Error 
 
(Serial I/F only) 
Check and correct the flow con-
trol settings and retry
E 
ON
1 Beep 
LAN Time Out Error
Check the Interface Card and all 
associated connections to/from 
it. Replace if necessary
F  
3 
Beeps 
Font/graphic 
Data 
Error (Serial I/F only) 
Recheck and correct the data 
stream and retry