HP (Hewlett-Packard) 5000 User Manual

Troubleshooting

1-39

HP DesignJet 5000 Series Printers Service Manual

1. Interaction between start printing and nesting.

Of the four possible combinations between "Start Printing = 
Optimized or After processing" and "Nesting = In order or OFF" 
only two are possible. For example, if you have nesting set to "In 
order" and you change start printing to "Optimized" the Printer will 
automatically change nesting to "Off". Likewise, if you have start 
printing set to "Optimized" and you change nesting to "In order" the 
Printer will automatically set start printing to "After Processing".

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There is no problem. This is the way the Printer operates.

2. Printhead crashes and ink smearing with Coated Paper.

HP Coated Paper is very prone to Printhead crashes especially in 
high humidity conditions and high-density prints. The HP 
recommendation is as follows:

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HP Coated Paper - For presentation-quality images: For a 
variety of everyday uses. Produces excellent line and color 
quality for medium ink-density illustrations and graphics, 
working comps, proofs and renderings.

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HP Heavyweight Coated Paper - For durable, presentation-
quality images; Designed for high ink-density and rugged use, and 
for final presentations and signs that are mounted and laminated.

3. Throughput

Maximum Throughput given in the Technical Data Sheet for HP 
Coated Paper is:

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Print Mode Max Speed (60 inch model): 569 sqft/hour*

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Print Mode Max Speed (42 inch model): 499 sqft/hour*

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If you only want to maximize throughput, the following settings 
are recommended:

– Dry time: NONE 

– Internal RIP settings > Start printing > Immediately

– Print orientation: if possible use Landscape instead of Portrait 

to reduce Carriage stops.

– Printhead status: OK to reduce servicing at the beginning/end