HP (Hewlett-Packard) CP4005 User Manual
Control panel messages
Message listing
Control panel message
Description
Recommended action
10.90.X REPLACE
[COLOR] CARTRIDGE
alternates with
For help press
A color cartridge is out of toner and needs to
be replaced.
be replaced.
Replace the color cartridge.
10.X.X CARTRIDGES
NOT ENGAGED
The print cartridge is not seated properly in
the printer.
the printer.
Remove and reinstall the print cartridge.
10.X.X SUPPLY
MEMORY ERROR
alternates with
For help press
The supplies gauge will display the
consumption levels of print cartridges.
consumption levels of print cartridges.
The printer cannot read or write to at least one
print cartridge memory tag or at least one
memory tag is missing.
print cartridge memory tag or at least one
memory tag is missing.
The following control panel messages
correspond to the color of the print cartridge:
correspond to the color of the print cartridge:
10.00.00 = black print cartridge
10.00.01 = cyan print cartridge
10.00.02 = magenta print cartridge
10.00.03 = yellow print cartridge
1.
Turn the printer off then on.
2.
Press for more information.
3.
.
11.X INTERNAL CLOCK ERROR
This message is displayed when there is a
problem with the real-time clock on the
formatter board.
problem with the real-time clock on the
formatter board.
XX=01 Dead clock battery
XX=02 Dead real-time clock
Press to continue. If this error occurs, the
printer will continue to track the time and date
using the processor clock until the printer is
turned off. Unless the error is corrected, you
will be prompted to reset the date and time
whenever the printer is turned off then on.
printer will continue to track the time and date
using the processor clock until the printer is
turned off. Unless the error is corrected, you
will be prompted to reset the date and time
whenever the printer is turned off then on.
13.X.XX JAM IN
DUPLEX PATH
For help press
There is a jam in the duplex path.
1.
Press for detailed information about
clearing the jam.
clearing the jam.
2.
Press and to step through the
instructions.
instructions.
3.
For more information, see
.
4.
If the message persists after clearing all
pages, contact HP Support at
pages, contact HP Support at
.
13.X.XX JAM IN
PAPER PATH
For help press
There is a jam in the paper path.
1.
Press for detailed information about
clearing the jam.
clearing the jam.
2.
Press and to step through the
instructions.
instructions.
ENWW
Control panel messages
159