HP (Hewlett-Packard) CP4005 User Manual

Use only media that meets HP specifications. For paper specifications for this printer, see 

For media ordering information, see 

  Printer feeds multiple sheets

The input tray is overfilled.

Remove excess media from the input tray.

Print media is sticking together.

Remove media, flex it, rotate it 180 degrees or flip it over, and
then reload it into the tray.

Do not fan media. Fanning can cause static

electricity, which can cause media to stick together.

Media does not meet the specifications for this printer.

Use only media that meets HP media specifications for this
printer. See 

Trays are not properly adjusted.

Make sure that the rear media-length guide indicates the
length of media being used.

  Printer feeds incorrect page size

The correct size media is not loaded in the input tray.

Load the correct size media in the input tray.

The correct size media is not selected in the software
application or printer driver.

Confirm that the settings in the application and printer driver
are appropriate, because the application settings override the
printer driver and control panel settings, and the printer driver
settings override the control panel settings. For more
information, see 

 or 

.

The correct size media for Tray 1 is not selected in the printer
control panel.

From the control panel, select the correct size media for Tray
1.

The media size is not configured correctly for the input tray.

Print a configuration page or use the control panel to determine
the media size for which the tray is configured.

The guides in the tray are not against the paper.

Verify that the rear and width media guides are touching the
paper.

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Chapter 8   Problem solving

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