HP (Hewlett-Packard) 3020 User Manual

Try the tips in this section when what is printed on the page differs from what appears
onscreen.

To verify that the device is functioning, print a configuration page. See 

 for instructions. If the configuration page prints successfully, try the following remedies:

●

Disconnect the cable and reconnect it at both ends.

●

Try printing a job that has printed correctly in the past.

●

If possible, attach the cable and device to another computer, and then try printing a job
that you know has printed correctly.

●

Try using a new IEEE 1284-B-compliant parallel or USB Device Cable (A/B). See 

 for information.

●

The wrong printer driver might have been selected when the device software was
installed. Make sure that the device is selected in the device properties.

●

The software program might be experiencing a problem. Try printing from another
software program.

●

Make sure that the document does not contain blank pages.

●

The sealing tape might still be in the print cartridge. Remove the print cartridge, and pull
out the sealing tape.

●

Reinstall the print cartridge. See the start guide for instructions.

●

To check the device, print a configuration page. See 

instructions.

●

The graphic settings in the device properties might not be correct for the type of job that
you are printing. Try a different graphic setting in the device properties. See 

●

The printer driver might not work for the type of job that you are printing. Try using a
different printer driver.

If you use a different printer driver, some device features might not be available.

ENWW

Printed page is different from what appears onscreen