User ManualTable of ContentsGetting to know your device11Identifying the hp LaserJet 3020 all-in-one and hp LaserJet 3030 all-in-one12Package contents of the hp LaserJet 3020 all-in-one12Package contents of the hp LaserJet 3030 all-in-one13Device features of the hp LaserJet 3020 all-in-one and the hp LaserJet 3030 all-in-one14Identifying the hardware components15HP LaserJet 3020 all-in-one hardware components15HP LaserJet 3030 all-in-one hardware components15Identifying the device control panel components of the hp LaserJet 3020 all-in-one16Identifying the device control panel components of the hp LaserJet 3030 all-in-one17Identifying the software components18Supported operating systems18Print-media specifications19Supported paper weights and sizes19Changing the settings by using the hp toolbox or the device control panel21Using the hp toolbox (Windows)22Supported operating systems22Supported browsers22To view the hp toolbox22The hp toolbox sections23Using the device control panel25Printing a configuration page25Printing a device control panel menu map25Restoring the factory-set defaults25Changing the device control panel display language26Changing the default media size26Using the device volume controls26Printing29Printing by using manual feed30To print by using manual feed30Stopping or canceling a print job31Printer drivers32Changing print settings32Understanding print-quality settings34To temporarily change print-quality settings34To change print-quality settings for all future jobs34To use EconoMode (to save toner)35Optimizing print quality for media types36To gain access to the optimizing feature36Device media specifications37Guidelines for using media38Paper38Common media problems table38Labels38Transparencies39Envelopes39Card stock and heavy media40Selecting media for the automatic document feeder (ADF)42Automatic document feeder (ADF) specifications42Printing on envelopes43To print on one envelope43To print on multiple envelopes44Printing on transparencies and labels46To print on transparencies or labels46Printing on letterhead and preprinted forms48To print on letterhead and preprinted forms48Printing on custom-sized media or card stock49To print on custom-sized media or card stock49Printing on both sides of the media (manual duplexing)50To manually duplex50Printing multiple pages on a single sheet of media52To print multiple pages on a single sheet (Windows)52To print multiple pages on a single sheet (Macintosh)52Printing booklets53To print booklets53Printing watermarks55To use the watermark feature55Copying57Loading originals to copy58To load originals onto the flatbed scanner58To load originals into the automatic document feeder (ADF) input tray58Starting a copy job60Canceling a copy job60Adjusting the copy quality61To adjust the copy quality for the current job61To adjust the default copy quality61Adjusting the lighter/darker (contrast) setting62To adjust the lighter/darker setting for the current job62To adjust the default lighter/darker setting62Reducing or enlarging copies63To reduce or enlarge copies for the current job64To change the default copy size64Changing the copy-collation setting66To change the copy-collation setting for the current job66To change the default copy-collation setting66Changing the number of copies67To change the number of copies for the current job67To change the default number of copies67Copying photos, two-sided originals, or books68To copy a photo68To copy a multiple-page stack of two-sided originals68To copy a book69Scanning71Loading originals to scan72Loading originals onto the flatbed scanner72Loading originals into the automatic document feeder (ADF) input tray72Understanding scanning methods74Scanning from the device control panel (Windows)75Programming the device Scan to button75Scanning to e-mail75Scanning to a folder75Canceling a scan job77Scanning by using hp LaserJet Scan software (Windows)78Scanning to e-mail78Scanning to a file79Scanning to another software program79Scanning to the Readiris OCR software80Scanning from the device and hp Director (Macintosh)81Scanning to e-mail81Scanning to a file81Scanning to a software program82Using page-by-page scanning82Scanning by using TWAIN-compliant and WIA-compliant software83Using TWAIN-compliant and WIA-compliant software83Scanning a photo or a book84Scanning a photo84Scanning a book84Scanning by using OCR86Readiris86Scanner resolution and color87Resolution and color guidelines87Color88Faxing89Cleaning and maintenance91Cleaning the outside of the device92To clean the exterior92To clean the glass92To clean the lid backing93Cleaning the media path94To clean the media path94Replacing the automatic document feeder (ADF) pickup roller assembly95Troubleshooting99Device does not turn on100Is power reaching the device?100The device control panel display has black lines or dots, or becomes blank101Was the device exposed to an electric or magnetic field?101Pages print but are totally blank102Is the sealing tape still in the print cartridge?102Does the document contain blank pages?102Does the configuration page print?102Is the original loaded correctly?102Pages did not print103Does a message appear on your computer screen?103Is media being pulled into the device correctly?103Are media jams present?103Is the parallel or USB Device Cable (A/B) working, and is it connected correctly?103Are other devices running on your computer?103Pages printed, but a problem exists104Is the print quality poor?104Is the printed page different from what appears onscreen?104Are the device settings appropriate for the print media?104Onscreen error messages appear105Printer not responding/error writing to LPT1105Cannot access port (in use by another application)105Paper-handling problems exist106Print is skewed (crooked)106More than one sheet feeds at one time106Device does not pull media from the media input tray106Media curls when fed through device106Printed page is different from what appears onscreen107Is the text garbled, incorrect, or incomplete?107Are graphics or text missing? Are there blank pages?107Is the page format different from the format on another printer?108Is the quality of graphics poor?108Media jams occur in the printer109To clear a media jam109To clear other media jams111Tips to avoid media jams111Print quality is unacceptable112Light print or fade112Toner specks112Dropouts113Vertical lines113Gray background114Toner smear114Loose toner115Vertical repetitive defects115Misformed characters116Page skew116Curl or wave117Wrinkles or creases117Toner scatter outline118Device control panel error messages appear119Resolving common error messages119Critical error messages119Alert messages120Warning messages120No copy came out122Is media loaded in the input tray?122Is the original loaded correctly?122Copies are blank, or images are missing or faded123Has the sealing tape been removed from the print cartridge?123Is the print cartridge low on toner?123Is the original of poor quality?123Does the original have a colored background?123Copy quality is unacceptable124Preventing problems124Media jams occur in the automatic document feeder (ADF)125Typical automatic document feeder (ADF) jam locations125To clear a media jam from the automatic document feeder (ADF)125Copy defects are apparent128Vertical white or faded stripes128Blank pages128Wrong original was copied128Too light or dark128Unwanted lines129Black dots or streaks129Unclear text129Reduced size129Scanned image is of poor quality130Is the original a second-generation photo or picture?130Is the image quality better when the document is printed?130Is the image skewed (crooked)?130Does the scanned image show blotting, lines, vertical white stripes, or any other defect?130Do graphics look different from the original?130Part of the image did not scan131Was the original loaded correctly?131Does the original have a colored background?131Is the original longer than 381 mm15 inches?131Is the original too small?131Are you using HP Director? (Macintosh only)131Is the media size correct?131The scan takes too long132Is your resolution or color level set too high?132Is your software set to scan in color?132Did you send a print job or copy job before you tried to scan?132Is your computer set for bidirectional communication?132Error messages appear133Common scanning error messages133Scan quality is unacceptable134Preventing problems134Blank pages134Too light or dark135Unwanted lines135Black dots or streaks135Unclear text135Specifications137HP LaserJet 3020/3030 all-in-one series specifications139HP LaserJet 3020/3030 all-in-one series specifications139HP LaserJet 3030 all-in-one fax specifications141HP LaserJet 3020/3030 all-in-one series battery142Regulatory Information143FCC regulations144Telephone consumer protection act (United States-hp LaserJet 3030 all-in-one only)146IC CS-03 requirements (hp LaserJet 3030 all-in-one only)146Regulatory information for the European Union countries/regions (hp LaserJet 3030 all-in-one only)147Safety statements148Laser safety statement148Canada DOC regulations148Laser statement for Finland149Korean EMI statement149Australia150Declaration of Conformity151Environmental product stewardship program152Protecting the environment152Ozone production152Energy consumption152Toner consumption152Paper use152Plastics152HP LaserJet printing supplies153HP printing supplies returns and recycling program information153U.S. returns153Non-U.S. returns153Paper153Material restrictions153Nederlands154For more information154Material safety data sheets155HP limited warranty statement157HP LaserJet 3020 / 3030 all-in-one series ONE-YEAR LIMITED WARRANTY157HP parts and accessories159Ordering hp parts and accessories160HP parts and accessories charts160HP LaserJet print cartridges162HP policy on non-hp print cartridges162To install a print cartridge162Storing print cartridges162Print cartridge life expectancy162Recycling print cartridges163Saving toner163Service and support165Obtaining hardware service166To obtain hardware service166Extended warranty168Service information form169Glossary171Index175Size: 1.63 MBPages: 182Language: EnglishOpen manual