Jenn-Air JDB-5 User Manual

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W
ARRANTY
& S
ERVICE
Dishwasher Warranty
Full One Year Warranty - Parts and Labor
For one (1) year from the date of original retail purchase, any
part which fails in normal home use will be repaired or
replaced free of charge.
Limited Second Through Fifth Year Warranty
From the second year through the end of the fifth year
following the date of original retail purchase, all of the
following components which fail in normal home use will be
repaired or replaced free of charge for the part itself, with the
owner paying all other costs, including labor, mileage,
transportation, trip and diagnostic charges, if required.
These components include: All parts of the wash system for
all models, including the complete power module assembly,
soil sensor, center spray nozzle, spray arms, top wash arm
hose and motor.  Computer Touch Control models only - any
microprocessor and touch pad assemblies.  All models
against rust, including exterior cabinet and front panels of
convertible models, the exterior front panels and accessory
side panels of built-in models and DuraGuard
®
coated racks
(available on select models).
Full Twenty-Year Warranty - Plastic Tub
From the date of original purchase through the twentieth
year, should the tub develop a water leak in normal home
use, the dishwasher itself will be replaced FREE OF
CHARGE
. From the date of original purchase through the
twentieth year, should the door liner develop a water leak in
normal home use, repair or replacement of the door liner will
be made FREE OF CHARGE.
Full Lifetime Warranty - Stainless Steel Tub
At any time following the date of original retail purchase,
should the tub develop a water leak in normal home use, the
dishwasher will be replaced FREE OF CHARGE. At any
time following the date of original retail purchase, should the
door liner develop a water leak in normal home use, repair
or replacement of the door liner will be made  FREE OF
CHARGE
.
PLEASE NOTE: This full warranty applies only when the
appliance is located in the United States or Canada.
Appliances located elsewhere are covered by the limited
warranties only, including parts which fail during the first
year.
Canadian Residents
This warranty covers only those appliances installed in
Canada that have been listed with Canadian Standards
Association unless the appliances are brought into Canada
due to transfer of residence from the United States to Canada.
The specific warranties expressed above are the ONLY
warranties provided by the manufacturer. This warranty gives
you specific legal rights, and you may also have other rights
that vary from state to state.
What is Not Covered By These Warranties:
1. Conditions and damages resulting from any of the following:
a. Improper installation, delivery, or maintenance.
b. Any repair, modification, alteration, or adjustment not
authorized by the manufacturer or an authorized servicer.
c. Misuse, abuse, accidents, unreasonable use, or acts of God.
d. Incorrect electric current, voltage, or supply.
e. Improper setting of any control.
2. Warranties are void if the original serial numbers have been
removed, altered, or cannot be readily determined.
3. Light bulbs.
4. Products purchased for commercial or industrial use.
5. The cost of service or service call to:
a. Correct installation errors.
b. Instruct the user on the proper use of the product.
c. Transport the appliance to the servicer and back.
6. Consequential or incidental damages sustained by any person
as a result of any breach of these warranties.  Some states do
not allow the exclusion or limitation of consequential or
incidental damages, so the above exclusion may not apply.
If You Need Service
First see the Troubleshooting section in your Use and Care Guide or call
Maytag Services, LLC, Jenn-Air Customer Assistance at 
1-800-JENNAIR (1-800-536-6247) U.S.A. and Canada.
To Obtain Warranty Service
To locate an authorized service company in your area, contact the
dealer from whom your appliance was purchased or call Maytag
Services, LLC, Jenn-Air Customer Assistance. Should you not receive
satisfactory warranty service, call or write: 
Maytag Services, LLC
Attn: CAIR
®
Center
P.O. Box 2370, Cleveland, TN 37320-2370
U.S. and Canada 1-800-JENNAIR (1-800-536-6247)
U.S. customers using TTY for deaf, hearing impaired or speech
impaired, call 1-800-688-2080.
a.  Your name, address and telephone number;
b.  Model number and serial number of your appliance;
c.  Name and address of your dealer and date appliance was
purchased;
d.  A clear description of the problem you are having;
e.  Proof of purchase.
CUSTOMER'S SOLE AND EXCLUSIVE REMEDY UNDER THIS
WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN.
IMPLIED WARRANTIES, INCLUDING WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE,
ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED
BY LAW.  MAYTAGCORPORATION SHALL NOT BE LIABLE FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES.  SOME STATES AND
PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON
THE DURATION OF IMPLIED WARRANTIES OF MERCHANTABILITY
OR FITNESS, SO THESE EXCLUSIONS OR LIMITATIONS MAY NOT
APPLY TO YOU.  THIS WARRANTY GIVES YOU SPECIFIC LEGAL
RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY
STATE TO STATE OR PROVINCE TO PROVINCE.
Note: 
When contacting Maytag Services, LLC, Jenn-Air
Customer Assistance about a service problem, please include the
following:
Jenn-Air  •  403 West Fourth Street North 
P.O. Box 39  •  Newton, Iowa 50208